Henry Nguyen
Wilmington
Summary
Quality Management Consultant with extensive experience at Sadara Chemical and Dow, Inc., specializing in ISO auditing and risk assessment. Good track record in developing quality protocols and training personnel, enhancing product specifications and compliance. Adept at optimizing work processes while fostering collaborative team environments to drive operational excellence.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Quality Management Consultant
Sadara Chemical
01.2018 - 05.2020
- Developed and implemented company wide Quality Management program, which encompasses quality-related work processes, procedures, and business rules.
- Developed and maintained all product specifications for the company, including Production, Sales and Customer specifications.
- Trained and consulted with quality, lab, and supply chain personnel to manage, maintain, communicate with customers on various quality related items such as specifications, product quality and supply chain issues.
- Participated in quality and ISO audits.
Senior Quality Specialist
Dow, Inc.
04.2010 - 12.2017
- Improved product quality by implementing detailed manage product quality protocols and identifying areas for improvement.
- Delivered comprehensive training on company quality policies and procedures to new and existing employees, while providing ongoing guidance to staff for continued compliance.
- Conducted thorough risk assessments on new quality processes prior to implementation, minimizing potential adverse impacts.
- Assisted in selecting and validating test equipment needed for effective quality control and inspection activities, ensuring accurate and reliable measurements.
SAP Implementation Specialist
Dow Chemical
11.1999 - 03.2010
- Participated in company wide efforts in implementing enterprise resource system (SAP) in 4 continents.
- Learned new technology, documented procedures, and trained personnel.
- Learned how the quality process was integrated in the Supply Chain process - from raw materials procurements to product shipping and beyond.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Plant Engineer
Dow Chemical
08.1985 - 10.1999
- Responsible for different production plants producing ion exchange resins, herbicides, and pharmaceutical products.
- Implemented energy and cost saving measures, resulting in reduced operational costs without compromising productivity, safety or quality.
- Served as point of contact for Good Manufacturing Practice, environmental reporting, and safety programs and emergency responses.
- Evaluated new technology options for potential integration into existing processes, increasing efficiency while maintaining quality standards.
- Collaborated with other teams (e.g. R&D) to identify areas for improvement and implement effective solutions.
- Led root cause analysis efforts to identify recurring problems and develop long-term solutions.
- Ensured regulatory compliance by staying up-to-date with industry or governmental guidelines and integrating them into plant operations as required.
- Conducted regular safety audits, ensuring a safe working environment for all personnel.
Education
MBA - Business Administration
Central Michigan University
Mount Pleasant, MI06-1998
Bachelor of Science - Chemical Engineering
California State Polytechnic University, Pomona
Pomona, CA06-1985
Skills
- Quality management
- ISO auditing
- Risk assessment
- Product specifications
- GMP Compliances audit
- Environmental and Safety Compliances audit
- Training
- Work process optimization design and implementation
Accomplishments
- Achieved 100% specifications approval via implementation of SAP quality, through working with Production, Quality, R&D and Customer Service personnel.
- Used Microsoft Excel to develop quality procedures, processes, and specifications completion tracking spreadsheets.
- Supervised team of 6 core quality staff members in Sadara.
Certification
- Certified Pharmaceutical GMP Professional (CPGP) – American Society for Quality.
- Six Sigma Green Belt Certification (SSGB) - Dow Chemical Company.
Languages
English
Native or Bilingual
Timeline
Quality Management Consultant
Sadara Chemical
01.2018 - 05.2020
Senior Quality Specialist
Dow, Inc.
04.2010 - 12.2017
SAP Implementation Specialist
Dow Chemical
11.1999 - 03.2010
Plant Engineer
Dow Chemical
08.1985 - 10.1999
MBA - Business Administration
Central Michigan University
Bachelor of Science - Chemical Engineering
California State Polytechnic University, Pomona
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