Henry Furniel Borrelly
Charlotte
Summary
Seasoned professional with a proven track record at Amazon, excelling in logistics and fraud prevention. Expert in relationship building and analytical mindset, I significantly enhanced inventory management and reduced fraudulent activities. Achieved 100% end-user satisfaction through meticulous supply chain oversight, showcasing exceptional problem-solving and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Logistics Specialist
Amazon
11.2023 - Current
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
Fraud Prevention Specialist
One Florida Bank
12.2021 - 08.2023
- Maintained detailed records of all investigations conducted, providing valuable data for trend analysis and future case management efforts.
- Managed complex cases involving identity theft, credit card fraud, and other forms of financial crime, resulting in successful resolution for affected customers.
- Supported colleagues in navigating difficult situations involving potential fraud by providing timely advice based on professional expertise and experience.
- Conducted thorough investigations of suspected fraud cases, leading to the recovery of lost funds.
- Reduced fraudulent activities through continuous monitoring of financial transactions and customer behaviors.
Teller
Peoples Bank
08.2018 - 11.2021
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Senior Personal Banker
Santa Cruz Bank
01.2014 - 07.2018
- Resolved complex customer inquiries, demonstrating exceptional problem-solving skills and customer service expertise.
- Conducted financial reviews for customers, identifying opportunities for cross-selling additional products and services.
- Collaborated with branch team members to ensure seamless execution of daily operations and optimal customer experience.
- Ensured compliance with all regulatory requirements, protecting both the bank''s reputation and its customers'' interests.
Education
BBA - Business Administration And Management
PUCMM
Dominican Republic01-2012
Skills
- Relationship building
- Customer service
- Fraud prevention
- Sales expertise
- Interpersonal skills
- Issues resolution
- Account maintenance
- Opportunity identification
- Loan processing
- Teller support
- Analytical mindset
- Negotiation
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Logistics Specialist
Amazon
11.2023 - Current
Fraud Prevention Specialist
One Florida Bank
12.2021 - 08.2023
Teller
Peoples Bank
08.2018 - 11.2021
Senior Personal Banker
Santa Cruz Bank
01.2014 - 07.2018
BBA - Business Administration And Management
PUCMM
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