HENNESSY MOLINA
Statesville
Summary
Dedicated Monitoring Operator with experience in security protocols and data entry. Skilled in providing exceptional customer service and building relationships with customers to ensure a safe and empathetic environment. Proficient in problem-solving and attention to detail, with a talent for efficient multitasking and effective communication. Continuously seeking opportunities for growth and development.
Proactive Personal Care Assistant eager to apply aptitude for building client rapport through compassionate care and communication. Dedicated to resolving client challenges by creating foundation of healthy habits to increase independence and comfort. Committed to progressing clients' journeys to optimal treatment outcomes.
Overview
5
5
years of professional experience
Work History
Personal Care Assistant
Meadow Lakes Assisted Living
Statesville
05.2025 - Current
- Provided companionship to elderly and disabled clients in the residential facility.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
Monitoring Operator
Security Central
Statesville
01.2023 - 01.2025
- Performed daily data entry
- Providing customer service daily as well as building relationships with customers to ensure a safe and empathetic environment
- Followed all safety protocols and procedures.
Cashier
Homerun Markets
Statesville
09.2020 - 12.2022
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with coworkers.
- Provided excellent customer service by greeting customers and offering assistance.
- Helped restock shelves when necessary to maintain an organized display area.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Assisted with training and mentoring new team members.
Education
High School Diploma -
West Iredell High School
Statesville, NC05.2020
Skills
- Security protocols
- Customer service
- Problem-solving
- Attention to detail
- Efficient multitasking
- Effective communication
- Data entry
- Continuous improvement
- Multitasking
- Multitasking Abilities
- Emergency response
- Vital signs monitoring
- Relationship building
- Team collaboration
- Conflict resolution
- Emotional support
- Safety protocols
- Chronic disease management
- Behavior redirection
Timeline
Personal Care Assistant
Meadow Lakes Assisted Living
05.2025 - Current
Monitoring Operator
Security Central
01.2023 - 01.2025
Cashier
Homerun Markets
09.2020 - 12.2022
High School Diploma -
West Iredell High School