Helen Reid
Forest City
Summary
Dynamic and dedicated professional with proven customer service expertise at Cherokee Speedway. Excelled in cash handling and built strong customer relationships, enhancing satisfaction and loyalty. Demonstrated reliability and teamwork by mentoring new staff and supporting various departments, consistently contributing to a positive retail environment.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier in Concession Stand
Cherokee Speedway
02.2022 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
ARK Christian Academy
Forest City, NC10-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Reliability and punctuality
- Customer relations
- Conflict resolution
Certification
CPR and First Aid Certified
Timeline
Cashier in Concession Stand
Cherokee Speedway
02.2022 - 11.2024
High School Diploma -
ARK Christian Academy
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