Heinrich Miggel
Production Coordinator
Kuruman
Summary
Organized Dispatch Coordinator with 3 years of vast experience overseeing dispatch of emergency service unit or delivery truck vehicles. Strong communicator possessing outstanding relationship management and time management abilities. Polished in scheduling and dispatching workers, addressing common problems and requests and invoicing and receiving payments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Dispatch Coordinator
ASSMANG BLACK ROCK
10.2021 - Current
- Provided ongoing support for drivers with route adjustments, load information, or other assistance as needed during their shifts.
- Analyzed data from various sources to identify areas for improvement in dispatch operations and make informed recommendations for changes.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
- Responded to high volume of phone and email requests to provide logistics information.
- Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
Production Coordinator
ASSMANG BLACK ROCK
01.2012 - 10.2021
- Contributed to successful project completion by effectively managing resources and budgets.
- Evaluated production metrics regularly, identifying areas for improvement and making data-driven decisions to optimize results.
- Oversaw quality control procedures throughout the production process to ensure consistent product outputs.
- Managed daily operations on the production floor, maintaining a safe and organized workspace.
- Coordinated communication between departments, fostering a collaborative work environment.
- Supported continuous improvement initiatives by identifying areas for process optimization.
Supervisor
EXXARO NAMAKWA SANDS
01.2001 - 12.2011
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
Education
High School Diploma -
VREDENDAL SENIOR SECONDARY
Vredendal, South Africa 04.2001 -
Skills
Scheduling proficiency
Transportation knowledge
Software Familiarity
Service Vehicle Dispatch
Customer Service
Schedule Coordination
Data Entry
Attention to Detail
Interpersonal Skills
Certification
DISPATCH COORDINATOR, BLACK ROCK- 2024
Timeline
Dispatch Coordinator
ASSMANG BLACK ROCK
10.2021 - Current
Production Coordinator
ASSMANG BLACK ROCK
01.2012 - 10.2021
High School Diploma -
VREDENDAL SENIOR SECONDARY
04.2001 -
Supervisor
EXXARO NAMAKWA SANDS
01.2001 - 12.2011