Hector Trejo
Lillington
Summary
Developed legal immigration expertise in professional setting with focus on research, analysis, and compliance. Skilled in interpreting complex legal documents and providing actionable advice. Seeking to transition into new field, leveraging strong problem-solving abilities and attention to detail.
Overview
9
9
years of professional experience
Work History
Legal Professional
Diener Law
08.2023 - Current
- Promoted a positive firm reputation by providing exceptional customer service to both internal team members and external clients.
- Prepared exhibits for trials or hearings to ensure proper presentation of evidence supporting the client''s position.
- Expedited case resolution by reviewing discovery documents and identifying key issues for attorney attention.
- Assisted attorneys in trial preparation to ensure timely submission of evidence and documentation.
- Contributed to successful negotiations by drafting settlement agreements that addressed client needs while adhering to legal guidelines.
- Managed complex litigation cases from inception to resolution, tracking deadlines and maintaining organized records throughout the process.
- Facilitated smooth operations within the firm through effective collaboration among attorneys, paralegals, and support staff.
- Maintained strict confidentiality when handling sensitive client information in accordance with professional ethics standards.
- Enhanced client satisfaction with timely and accurate legal advice on various matters.
- Advised executive teams on proper corporate governance practices, minimizing legal exposure and liability.
- Managed complex cases effectively, prioritizing tasks according to urgency and importance.
- Trained junior team members on relevant industry best practices, fostering a culture of continuous learning.
- Maintained strict confidentiality while managing sensitive information related to clients'' legal affairs.
Assistant Baker
Something Classic
01.2023 - 08.2023
- Improved consistency of baked goods by accurately following established recipes and paying close attention to detail during preparation stages.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Demonstrated adaptability by quickly learning new techniques and recipes when changes were introduced to the menu or production methods.
- Washed dishes and sanitized prep area at end of each shift.
- Decorated baked goods and designed visually appealing displays of finished products.
Baker
Amelie’s French Bakery
08.2022 - 01.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Cake Decorator
Publix Super Markets
09.2018 - 07.2022
- Was a part of the prevention plus team.
- Accurately packaged and priced each product according to Publix pricing procedures.
- Decorated pastries and cakes, quickly and precisely, by organizing and prioritizing each task.
- Disposed of damaged and expired goods to uphold safety standards, and provide fresh products.
- Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
- Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
- Kept work area safe and sanitized by washing utensils, tools and countertops.
- Precisely arranged display cases throughout workday to highlight finished products.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Weighed, boxed and wrapped bakery products.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Provided exemplary customer service daily in high-volume shopping center location.
- Followed daily opening and closing procedures of brick and mortar bakery location.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Worked with customers to define cake vision based on color, theme, size and price.
- Designed specialty service for custom events including weddings, birthdays and graduations.
Cashier
Hobby Lobby
01.2017 - 09.2018
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Increased sales by offering advice on purchases and promoting additional products.
- Reviewed weekly sales circulars and monitored price changes.
- Answered questions about store policies and concerns to support positive customer experiences.
- Educated customers on promotions to enhance sales.
- Counted cash in register drawer at beginning and end of shift.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Assisted customers by answering questions and fulfilling requests.
- Checked prices for customers and processed items sold by scanning barcodes.
- Operated cash register for cash, check and credit card transactions with accuracy.
- Assisted customers with special services, account updates and promotional options.
Sales Associate
Shoe Show Inc.
11.2015 - 01.2017
- Tracked stock using company inventory management software.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Educated customers on promotions to enhance sales.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Education
East Henderson High School
East Flat Rock, NC06.2017
Skills
- Bilingual (Fluent in Spanish and English)
- Knowledgeable in Microsoft Software (Word,Excel, etc)
- Employee Training
- Multitasking
- Customer Service
- Outstanding Communication Skills
- Answering Phone Calls
- Positive Attitude
- Willing to Learn New Skills
- Immigration law
- Reviewing documents
- Time management
- Customer relationship management
- Objection handling
Timeline
Legal Professional
Diener Law
08.2023 - Current
Assistant Baker
Something Classic
01.2023 - 08.2023
Baker
Amelie’s French Bakery
08.2022 - 01.2023
Cake Decorator
Publix Super Markets
09.2018 - 07.2022
Cashier
Hobby Lobby
01.2017 - 09.2018
Sales Associate
Shoe Show Inc.
11.2015 - 01.2017
East Henderson High School
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