Heaven Nelson
Newland
Summary
Proactive worker committed to helping [Job title] provide top-notch patient care. Skilled at [Type] treatments with knowledge of [Area of expertise] patients. Fantastic attention to detail and multitasking abilities.
Overview
3
3
years of professional experience
Work History
PCA
Cranberry House
01.2021 - Current
- Improved patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
House Cleaner
Grandfather Golf And Country Club
03.2022 - 02.2023
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Cashier
Lowes Foods
08.2020 - 01.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Arts - Psychology
Appalachian State University
Boone, NC12.2024
Skills
- Emotional Support
- Dementia Care
- Compassionate Care
- Continuing Education
- Time management
- Effective communication
- Conflict resolution
- Feeding Assistance
Affiliations
- Volunteer referee for Basketball
Timeline
House Cleaner
Grandfather Golf And Country Club
03.2022 - 02.2023
PCA
Cranberry House
01.2021 - Current
Cashier
Lowes Foods
08.2020 - 01.2021
Associate of Arts - Psychology
Appalachian State University
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