Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
Generic
Open To Work

Heather Zelenock

Shelby

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

2027
2027
years of professional experience
2027
2027
years of post-secondary education
1
1
Certification

Work History

Personal Care Assistant

Somerset Court of Cherryville
Cherryville
04.2025 - Current
  • Assisted residents with daily living activities and personal hygiene routines.
  • Provided companionship and emotional support to enhance resident well-being.
  • Monitored residents' health conditions and reported changes to nursing staff.
  • Maintained a clean and safe environment for residents at all times.
  • Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
  • Reported any observed changes in mental status or physical condition to supervisor immediately.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.

Personal Care Assistant

Shelby Manor Senior Living
Shelby
04.2024 - 04.2025
  • Assisted residents with daily living activities and personal hygiene routines.
  • Provided companionship and emotional support to enhance resident well-being.
  • Monitored residents' health conditions and reported changes to nursing staff.
  • Maintained a clean and safe environment for residents at all times.
  • Documented care provided in resident records accurately and promptly.
  • Communicated effectively with families regarding resident care and needs.
  • Participated in team meetings to discuss resident care strategies and improvements.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.

Medication Technician

Spring Arbor Assisted Living
Ch
  • Administered medications to residents following prescribed schedules and protocols.
  • Monitored residents' vital signs and reported changes to nursing staff.
  • Documented medication administration accurately in resident medical records.
  • Observed and reported any changes in patient condition or behavior associated with medications.
  • Maintained accurate records of all medication administered to residents.
  • Maintained confidentiality of patient health information at all times.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Monitored vital signs before administering medications.

Education

GED.com
Shelby, NC

Skills

  • Attentive
  • Thorough with completing the task at hand
  • Fast and efficient work pace
  • Effective communication
  • Problem resolution
  • Documentation accuracy
  • Time management

Certification

  • Certified Medication Technician
  • Certified PCA

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

HybridOn-SiteRemote

Salary Range

$18/hr - $35/hr

Timeline

Personal Care Assistant

Somerset Court of Cherryville
04.2025 - Current

Personal Care Assistant

Shelby Manor Senior Living
04.2024 - 04.2025

Medication Technician

Spring Arbor Assisted Living

GED.com
Heather Zelenock