Heather Yow
Salisbury
Summary
Highly organized Housekeeper with experience in maintaining cleanliness, sanitation and orderliness of hotel rooms and common areas. Possess skills in time management, multitasking, and high-quality customer service. Previous roles involved deep-cleaning tasks, inventory management, and collaboration with cross-functional teams to ensure guest satisfaction. Demonstrated success in contributing to positive guest experiences through proactive communication and problem-solving abilities.
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work.
Overview
11
11
years of professional experience
Work History
Housekeeper
Accord Federal Services llc
Salisbury
06.2023 - Current
- Emptied trash receptacles throughout the property.
- Sanitized all areas of the Veterans Hospital lobby and public restrooms.
- Scrubbed bathrooms, cleaned offices, baseboards and ceilings.
- Emptied bio hazard's when correct protocol was in effect.
Housekeeper
Ninety-five south
Salisbury
09.2021 - 06.2023
- Emptied trash receptacles throughout the property.
- Sanitized all areas of the Veterans Hospital lobby and public restrooms.
- Scrubbed bathrooms, cleaned ceilings, baseboards and surged cleaned for COVID-19.
- Took out bio-hazard’s when right protocol was in effect.
Inspector in Quality Assurance and Quality Control
Eastern Wholesale Fence LLC
Salisbury
04.2019 - 01.2021
- Conducted visual and dimensional inspections of production parts to ensure conformance with customer specifications.
- Maintained a clean work environment by adhering to 5S principles.
- Evaluated first article samples against product drawings and customer requirements.
Salesperson/Cook Shift Leader
Waffle House
Shelby
04.2014 - 01.2020
- Collaborated with team members to develop effective sales plans.
- Resolved customer complaints promptly and efficiently.
- Developed and implemented strategies to meet sales quotas.
- Kept clean area in order to meet sanitation requirements.
- Kept a productive professional demeanor to maintain customers service needs.
Education
GED -
Limestone Learning Center
Gaffney, SC05-2008
Skills
- Sanitation practices
- Waste management
- Biohazard disposal
- Surface cleaning
- COVID-19 cleaning
- Quality assurance
- Time management
- Attention to detail
- Customer service
- Team collaboration
- Safety protocols
- Problem solving
- Inventory management
- Communication skills
- Work ethic
- CDC sanitation guidelines
- Teamwork and collaboration
- Appliance maintenance
- Interior and exterior cleaning
- Fixture cleaning
- Self motivated
- Staff training
- Hazardous chemical training
- Problem-solving abilities
Timeline
Housekeeper
Accord Federal Services llc
06.2023 - Current
Housekeeper
Ninety-five south
09.2021 - 06.2023
Inspector in Quality Assurance and Quality Control
Eastern Wholesale Fence LLC
04.2019 - 01.2021
Salesperson/Cook Shift Leader
Waffle House
04.2014 - 01.2020
GED -
Limestone Learning Center