Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Roseberry

Lexington

Summary

hey! i am very outgoing! good with communication and decision making! hardworking!

Overview

8
8
years of professional experience

Work History

Sales Team Leader

Belk
Lexington
11.2022 - Current
  • Recognized employee achievements and rewarded top performers.
  • Provided ongoing training and development opportunities for team members.
  • Organized special events such as trade shows or conferences.
  • Resolved escalated customer complaints in a timely manner while maintaining positive relationships.
  • Conducted regular meetings with team members to review goals and objectives.
  • Assisted with hiring new sales personnel as needed.
  • Operated register, handled cash and processed credit card transactions.

Data Entry Clerk

Leggett & Platt
Lexington
12.2019 - 10.2023
  • Assisted colleagues with resolving any issues related to data entry operations.
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Utilized specialized software applications related to the job role.
  • Updated and maintained databases with current information.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.

Tool Maker

Uwt
Lexington
01.2022 - 11.2022
  • Performed precision machining operations on lathes, mills, and grinders to manufacture parts for various tools.
  • Assisted in the design of jigs, fixtures and gauges used for machining operations.
  • Recommended changes or modifications in existing tool designs based on results from testing sessions.
  • Followed standard operating procedures for each job assignment ensuring accuracy of product quality.
  • Set up and correctly operated tool room machines and equipment.
  • Placed new supply orders for parts and tools.
  • Used designing templates and jigs to promote accurate parts fabrication.

Waitress

Christos
Lexington
06.2017 - 02.2019
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Informed customers of daily specials and signature menu items.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Presented menus and answered questions regarding items.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.

Education

High School Diploma -

Central Davidson High School
Lexington, NC
07-2019

Skills

  • Team leadership
  • Customer service
  • Sales strategy
  • Conflict resolution
  • Performance management
  • Communication skills
  • Goal setting
  • Collaboration
  • Coaching techniques
  • Time management
  • Sales presentations
  • Sales coaching
  • Account penetration
  • Sales analytics
  • Business development
  • Decision-making
  • Self motivation
  • Excellent communication
  • Multitasking

Timeline

Sales Team Leader

Belk
11.2022 - Current

Tool Maker

Uwt
01.2022 - 11.2022

Data Entry Clerk

Leggett & Platt
12.2019 - 10.2023

Waitress

Christos
06.2017 - 02.2019

High School Diploma -

Central Davidson High School
Heather Roseberry