HEATHER ORTIZ

• Language and art in math and science. Engaging with children
• Assisted teachers with classroom management and student engagement activities.
• Organized instructional materials and resources for daily lessons and activities.
• Supported students with special needs in following individualized education plans.
• Facilitated communication between teachers, parents, and support staff regarding student progress.
• Implemented behavior management strategies to promote a positive learning environment.

• Perform cleaning duties to maintain hospital rooms and areas in a clean and orderly manner.
• Provides quality customer service to customers by providing one-on-one attention to detail.
• Realigns furniture and amenities according to prescribed layout.
• Responds to guest queries and requests.
• Responds to calls for housekeeping problems, such as spills and broken glasses.
• Contributes to team efforts; exhibits professionalism with clients, fellow associates and others.

Handling the schedule throughout the week helping housekeepers clean up rooms and order cleaning products and supplies organized team meetings organize budgets cost for the hotels

• Assisted in managing daily hotel operations and staff schedules.
• Coordinated guest services and addressed customer inquiries promptly.
• Supervised housekeeping staff to maintain cleanliness standards. Customer service
• Assisted customers with inquiries and resolved issues effectively.

• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Provided excellent customer service to patrons of the facility.
• Prepared and maintained patient records and documentation.
• Coordinated patient appointments and managed scheduling conflicts.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Scheduled appointments for patients via phone and in person.