Summary
Overview
Work History
Education
Skills
Timeline
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Heather Marsh

Sanford

Summary

Dynamic and results-driven professional with a proven track record at Walgreens, excelling in team leadership and customer service. Recognized for enhancing operational efficiency and fostering a positive shopping experience. Skilled in cash handling and problem-solving, adept at adapting to fast-paced environments while driving sales and team collaboration.

Overview

2
2
years of professional experience

Work History

Shift Leader

Walgreens
06.2024 - Current
  • Assisted in daily operations by monitoring staff performance and ensuring adherence to safety protocols.
  • Coordinated shift schedules to optimize staffing levels and enhance team efficiency.
  • Conducted training sessions for new employees on operational procedures and customer service standards.
  • Maintained inventory accuracy through regular stock checks and efficient restocking processes.
  • Resolved customer inquiries promptly, fostering a positive experience and encouraging repeat business.
  • Supported management in implementing promotional initiatives to boost sales during peak hours.
  • Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environments while maintaining service quality.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Sales Associate

Walgreens
08.2023 - 06.2024
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Executed daily inventory management, ensuring stock availability and organization.
  • Maintained knowledge of sales promotions and loyalty programs to inform customers effectively.
  • Processed transactions accurately, minimizing discrepancies at point of sale.

Education

Lee Senior High School
Sanford, NC

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Team collaboration and leadership

Timeline

Shift Leader

Walgreens
06.2024 - Current

Sales Associate

Walgreens
08.2023 - 06.2024

Lee Senior High School

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Heather Marsh