Heather Marsh
Sanford
Summary
Dynamic and results-driven professional with a proven track record at Walgreens, excelling in team leadership and customer service. Recognized for enhancing operational efficiency and fostering a positive shopping experience. Skilled in cash handling and problem-solving, adept at adapting to fast-paced environments while driving sales and team collaboration.
Overview
2
2
years of professional experience
Work History
Shift Leader
Walgreens
06.2024 - Current
- Assisted in daily operations by monitoring staff performance and ensuring adherence to safety protocols.
- Coordinated shift schedules to optimize staffing levels and enhance team efficiency.
- Conducted training sessions for new employees on operational procedures and customer service standards.
- Maintained inventory accuracy through regular stock checks and efficient restocking processes.
- Resolved customer inquiries promptly, fostering a positive experience and encouraging repeat business.
- Supported management in implementing promotional initiatives to boost sales during peak hours.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environments while maintaining service quality.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Sales Associate
Walgreens
08.2023 - 06.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Executed daily inventory management, ensuring stock availability and organization.
- Maintained knowledge of sales promotions and loyalty programs to inform customers effectively.
- Processed transactions accurately, minimizing discrepancies at point of sale.
Education
Lee Senior High School
Sanford, NCSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Team collaboration and leadership
Timeline
Shift Leader
Walgreens
06.2024 - Current
Sales Associate
Walgreens
08.2023 - 06.2024
Lee Senior High School
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