Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Lyons

Charlotte

Summary

Accomplished Strategic Sourcing Manager with expertise in contract negotiation and supplier management at Collins Aerospace Corp. Proven track record in achieving cost savings and enhancing service levels. Skilled in time management and vendor selection, driving successful partnerships and optimal value. Recognized for leadership in developing long-term supplier relationships.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Strategic Sourcing Manager

Collins Aerospace Corp.
Winston-Salem
08.2021 - Current
  • Negotiate favorable contracts with suppliers to ensure cost savings and improved service levels.
  • Develop a comprehensive database of suppliers, vendors, and other resources for procurement purposes.
  • Manage vendor selection process by evaluating qualifications based on quality standards.
  • Evaluate supplier bids, proposals, quotations, and negotiated terms to ensure optimal value for the organization.
  • Provide leadership in developing long-term partnerships with key suppliers.
  • Collaborate with internal stakeholders to understand their needs and determine appropriate solutions.
  • Participate in negotiations regarding price, terms, quality and lead time for suppliers and categories.
  • Organize efforts with regards to supplier performance improvements, expedite requests, and supplier onsite support on critical recovery plans.
  • Work with Business Unit Procurement, Engineering, Supply Chain Quality and Program Management to ensure the successful material flow into the factories and successful transfer of production requirements to new suppliers.
  • Ensure purchase requisitions are entered in timely manner and advise team on material restraints

Indirect Commodity Manager

Collins Aerospace Corp.
Winston-Salem
08.2021 - 09.2022
  • Manage lease purchases, buyouts, and returns.
  • Reconcile delinquent invoices with suppliers to remove financial impact of expired agreements from Business Units.
  • Help guide stakeholders through the correct business channels and processes for compliance.
  • Serve as liaison between stakeholders, supplier, and contracts team for MSA's/MLA's.
  • Support Sites and Corporate Supply Chain team for supplier escalation.
  • Review and submit software purchase request through the PAF process.
  • Negotiate payment terms with suppliers.
  • Assist Team with supplier rationalization exercises across all commodities and Interior Sites(GMRE)
  • Maintain and update work instructions
  • Notary Public

Finance Manager

C & K Plastics LLC
Charlotte
04.2021 - 08.2021
  • Produce and review weekly reports analyzing production and efficiencies.
  • Oversee month-end system close process.
  • Prepare month-end reports and senior management summary reports using system reports and Excel spreadsheets.
  • Investigate and identify opportunities with suppliers.
  • Verify and process accounts payables and accounts receivable. Collect any past due accounts receivable.
  • Process payroll for all employees and process new employees.
  • Work with colleagues to research and resolve job, costing, pricing, and inventory issues.
  • Monitor scrap and manufacturing variances, work in process, and finished goods.
  • Maintain accounting documents and records per policy.
  • Provide support and backup to account managers.
  • Manage yearly physical inventory count and monitor machine run rates for accuracy

Account Manager

Piedmont Polymers
Charlotte
10.2015 - 04.2021
  • Manage major international accounts (approximately $12m in annual revenue).
  • Act as primary contact for all accounts, resolving issues and acting as voice of customer internally.
  • Lead launch of major new programs, keeping customers apprised of status and helping to mitigate risks which impacted major milestones.
  • Develop training and work instructions to support the onboarding and retention of new account managers.
  • Provide direction to scheduling / operations team to maximize customer satisfaction while balancing internal capacity constraints.
  • Drive increased sales / profitability with value added service charges (Expedite Fees / Non Recurring Charges).
  • Expeditiously communicate bad news / setbacks to customers, working collaboratively with customers and internal operations to recover quickly / work toward resolution.
  • Manage customer backlog data, comparing to internal MRP system, to actively resolve discrepancies.
  • Obtain forecast data / market intelligence from key customer contacts to assist leadership team with refining overall business strategy.

Education

Associate of Arts - Business Administration

Strayer University
Charlotte, NC
06-2021

Skills

  • Contract negotiation
  • Supplier management
  • Vendor selection
  • Cost analysis
  • Market research
  • Supplier evaluation
  • Time Management
  • SAP

Certification

  • Core Apprentice

Timeline

Strategic Sourcing Manager

Collins Aerospace Corp.
08.2021 - Current

Indirect Commodity Manager

Collins Aerospace Corp.
08.2021 - 09.2022

Finance Manager

C & K Plastics LLC
04.2021 - 08.2021

Account Manager

Piedmont Polymers
10.2015 - 04.2021

Associate of Arts - Business Administration

Strayer University

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Heather Lyons