Heather Burgos
Concord
Summary
Driven and adaptable, I excelled at Westrock Coffee, enhancing production efficiency and coffee quality through innovative roasting processes and meticulous inventory management. My teamwork and attention to detail fostered a culture of continuous learning, meeting production targets, and tailoring products to market trends.
Overview
7
7
years of professional experience
Work History
Roaster Operater
Westrock Coffee
10.2022 - Current
- Supported company growth by sharing expertise with team members, fostering a culture of continuous learning and innovation in the roasting process.
- Streamlined inventory management system for better tracking of raw materials and finished goods.
- Collaborated with sales team to identify market trends, creating tailored roast profiles for target audiences.
- Achieved production targets on consistent basis by efficiently loading and loading machinery.
- Maintained coffee quality by adhering to guidelines, product specifications, and quality procedures.
- Kept close eye on operating equipment and made adjustments to keep speed, temperature and other factors within ideal tolerances.
Packaging Operator
Westrock Coffee
05.2018 - 12.2022
- Supported company growth by sharing expertise with team members, fostering a culture of continuous learning and innovation in the roasting process.
- Streamlined inventory management system for better tracking of raw materials and finished goods.
- Collaborated with sales team to identify market trends, creating tailored roast profiles for target audiences.
- Achieved production targets on consistent basis by efficiently loading and loading machinery.
- Maintained coffee quality by adhering to guidelines, product specifications, and quality procedures.
- Kept close eye on operating equipment and made adjustments to keep speed, temperature and other factors within ideal tolerances.
Education
Associate Degree In Criminal Justice - Criminal Justice
Rowan Cabarrus Community College
Concord, NC06.2016
High School Diploma -
Concord High School
Concord06.1998
Skills
- Product inspection
- Order fulfillment
- Package labeling
Teamwork
Attention to detail
Product packaging
- Item packaging
- Multitasking
- Excellent communication
- Adaptability and flexibility
- Basic computer skills
Timeline
Roaster Operater
Westrock Coffee
10.2022 - Current
Packaging Operator
Westrock Coffee
05.2018 - 12.2022
Associate Degree In Criminal Justice - Criminal Justice
Rowan Cabarrus Community College
High School Diploma -
Concord High School
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