Heather Brooks
Oakboro
Summary
Experienced with client interactions and support. Utilizes effective communication and problem-solving techniques to address client needs. Track record of fostering collaborative team environments and delivering consistent results.
Overview
10
10
years of professional experience
Work History
Private Nanny
Lillian Negrin
12.2014 - 06.2016
- Created nurturing, safe environments to promote emotional, social and intellectual growth
- Prepared nutritious meals, cleaned laundry and sanitized play areas
- Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Certified Nursing Assistant
Olde Knox Commons
02.2011 - 02.2012
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Substitute Teacher
Cabarrus County Schools
03.2006 - 08.2010
- Provided notes and reports on school day activities to primary teacher
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts
- Enforced classroom routines to keep students on schedule and operating at consistent level
- Provided classroom instruction outlined in teacher's lesson plans.
Education
Certified Nursing Assistant -
Stanly Community College
Albemarle, NC03.2006
High School Diploma -
Mount Pleasant High School
Mt Pleasant, NC06.2005
Skills
- Good work ethics
- Organization
- Verbal Communication
- Exceptional customer service
- Goal oriented
- Client relationship building
- Teamwork and collaboration
- Customer service
- Friendly and outgoing
Timeline
Private Nanny
Lillian Negrin
12.2014 - 06.2016
Certified Nursing Assistant
Olde Knox Commons
02.2011 - 02.2012
Substitute Teacher
Cabarrus County Schools
03.2006 - 08.2010
Certified Nursing Assistant -
Stanly Community College
High School Diploma -
Mount Pleasant High School
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