Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Bay

Granite Falls

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Buyer

RPM Industrial Coatings Group
11.2023 - 12.2025
  • Analyzed market trends to optimize purchasing strategies and maintain competitive pricing.
  • Collaborated with suppliers to negotiate contracts, ensuring favorable terms and conditions.
  • Managed inventory levels to minimize excess stock while meeting production demands.
  • Developed relationships with key vendors, enhancing supply chain efficiency and reliability.
  • Reviewed purchase orders for accuracy, streamlining order processing workflows.
  • Implemented cost-saving initiatives by identifying alternative sources for materials and supplies.
  • Maintained key item stock levels and wrote or expedited purchase orders.

Job File Coordinator

Servpro
11.2022 - 11.2023
  • Coordinated project timelines and resources for restoration services, ensuring timely completion of client projects.
  • Managed customer communications, providing updates and addressing inquiries to enhance client satisfaction.
  • Developed and maintained operational procedures to streamline workflows and improve service efficiency.
  • Assisted in training new team members on company protocols and safety standards to ensure compliance.

Operations Supervisor

Exela
02.2022 - 10.2022
  • Oversaw daily operations, ensuring adherence to procedures and quality standards.
  • Trained and mentored team members on process improvements and best practices.
  • Streamlined workflow processes, enhancing efficiency across multiple departments.
  • Monitored key performance indicators to drive operational excellence and accountability.

Pharmacy Technician

Greer Labs
04.2004 - 02.2022
  • Supervised medication dispensing processes to ensure accuracy and compliance with regulations.
  • Trained and mentored junior pharmacy technicians on operational procedures and patient safety protocols.
  • Implemented workflow improvements that enhanced efficiency in prescription preparation and delivery systems.
  • Managed inventory control, including ordering, receiving, and stocking pharmaceuticals and supplies.
  • Conducted regular audits of medications to maintain quality standards and minimize discrepancies.
  • Collaborated with pharmacists to resolve medication-related issues and provide optimal patient care solutions.
  • Developed training materials for new staff, enhancing onboarding process effectiveness and knowledge retention.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Education

Associate of Science -

CCCTI
Hudson, NC
06-2022

Associate of Science - Business Administration And Management

CCCTI
Hudson, NC
06-2022

Skills

  • Purchase order management
  • Relationship building
  • Multi-tasking strength
  • Materials sourcing
  • Inventory monitoring
  • Supplier relationship management
  • Customer service
  • Pricing analysis
  • Verbal and written communication
  • Recordkeeping skills

Certification

Notary Public

Timeline

Buyer

RPM Industrial Coatings Group
11.2023 - 12.2025

Job File Coordinator

Servpro
11.2022 - 11.2023

Operations Supervisor

Exela
02.2022 - 10.2022

Pharmacy Technician

Greer Labs
04.2004 - 02.2022

Associate of Science -

CCCTI

Associate of Science - Business Administration And Management

CCCTI
Heather Bay