WILSON MUNTON
Wilmington
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
4
4
years of professional experience
Work History
Server
K38 Baja Grill
Wilmington, NC
11.2025 - Current
- Delivered exceptional customer service, ensuring timely order fulfillment and guest satisfaction.
- Collaborated with kitchen staff to streamline order preparation and enhance workflow efficiency.
- Trained new servers on menu items, service protocols, and point-of-sale systems.
- Resolved guest complaints effectively, transforming negative experiences into positive outcomes through proactive communication.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server / Busser / Food Runner / Host
BRASSERIE DU SOLEIL
Wilmington, NC
11.2022 - 06.2025
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
Ice Cream Server
BOOMBALATTIS
Wilmington, NC
08.2022 - 04.2023
- Collaborated with team members to optimize workflow during peak service hours, ensuring timely service.
- Communicated effectively with customers to understand their preferences and recommend menu items.
- Trained new staff on proper serving techniques and customer service protocols for consistent quality.
Education
Associate in Arts -Business Administration - Business
Cape Fear Community College
Wilmington, NCSkills
- Strong work ethic
- Professional appearance
- Multitasking Abilities
- Team leadership
- Problem-solving
- Time management
- Excellent people skills
- Goal oriented
- Relationship building
- Outgoing personality
Languages
Spanish
Professional Working
Timeline
Server
K38 Baja Grill
11.2025 - Current
Server / Busser / Food Runner / Host
BRASSERIE DU SOLEIL
11.2022 - 06.2025
Ice Cream Server
BOOMBALATTIS
08.2022 - 04.2023
Associate in Arts -Business Administration - Business
Cape Fear Community College