Hazem Abu Qalbain
Fuquay-Varina
Summary
Dynamic Store Manager with a proven track record at Papas Subs and Pizza, excelling in customer service and problem-solving. Successfully trained staff, implemented promotional campaigns, and optimized inventory management, enhancing sales and customer satisfaction. Skilled in multitasking and organization, ensuring efficient operations and high-quality service delivery.
Overview
3
3
years of professional experience
Work History
Store Manager
Papas Subs and Pizza
12.2024 - 12.2025
- Supervised daily operations, ensuring optimal customer service and employee performance.
- Trained staff on menu items, food safety standards, and operational procedures.
- Monitored inventory levels, placing orders to maintain stock availability.
- Implemented promotional campaigns to enhance sales and attract new customers.
Cook
Arthurs Pizzeria
05.2024 - 12.2024
- Prepared and cooked a variety of pizzas, ensuring quality and consistency in taste and presentation.
- Operated kitchen equipment safely while adhering to food safety and sanitation standards.
- Collaborated with team members to streamline kitchen operations during peak hours, improving service efficiency.
- Assisted in inventory management, tracking ingredients and supplies to minimize waste and reduce costs.
Team Lead
Big Cheese Pizza
08.2023 - 05.2024
- Supervised team performance to ensure quality service and adherence to operational standards.
- Trained new staff on pizza preparation techniques and customer service protocols.
- Implemented inventory management processes to reduce waste and optimize stock levels.
Order Fulfillment Associate
The Home Depot
03.2023 - 07.2023
- Processed and packaged customer orders with attention to accuracy and detail.
- Utilized warehouse management systems to track inventory levels and manage order fulfillment.
- Collaborated with team members to ensure timely shipping and delivery of products.
- Conducted quality checks on outgoing orders to minimize errors and improve customer satisfaction.
Education
High School Diploma -
Holly Springs High School
Associate of Arts -
Wake Technical Community College
Raleigh, NCSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Accomplishments
- Exceeded monthly store sales goals 4 months in a row.
Languages
Arabic
Native or Bilingual
Timeline
Store Manager
Papas Subs and Pizza
12.2024 - 12.2025
Cook
Arthurs Pizzeria
05.2024 - 12.2024
Team Lead
Big Cheese Pizza
08.2023 - 05.2024
Order Fulfillment Associate
The Home Depot
03.2023 - 07.2023
High School Diploma -
Holly Springs High School
Associate of Arts -
Wake Technical Community College