Haylie Bundy
Littleton
Summary
Goal-oriented manager with distinguished experience in automotive industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
7
7
years of professional experience
Work History
Sales Manager/Tow Manager
David’s Motors LLC/David’s Towing and Customs LLC
Roanoke Rapids, NC
02.2024 - 04.2026
- Dispatch tows and process insurance request
- F&I processing and contracting
- Sales with all types of vehicles
- Title Clerk for car lot
- Inventory management for all vehicles on David’s Motors LLC car lot
- Consult with insurance companies on all body work repairs for the body shop
- Led sales team to achieve record revenue growth through strategic planning and market analysis.
Customer Relations/Parts
Powell’s Garage Inc
Roanoke Rapids, NC
10.2023 - 02.2024
- Assisting customers in finding parts, confirming diagnostics and troubleshooting.
- Handle numerous phone calls, emails, and parts requests.
- Assist with tickets and purchases (register and checks)
- Assisted customers with warranty and parts questions.
Warranty Administrator/Service Advisor/Parts/Customer Service
White Motors Inc
Roanoke Rapids, NC
02.2022 - 09.2023
- Specializing Ford and Chrysler warranty claims, from engines, transmissions, batteries, oil changes, ect.
- Processed and paid all warranty claims through OWS and Dealer Connect
- Handled incoming calls, repair orders, and financial assistance requests.
- Build quotes for repairs, assist customers with concerns on vehicles, warranty coverage and handle communication between customers and technicians.
Parts Professional
Napa Auto Parts
Roanoke Rapids, NC
03.2019 - 03.2021
- Assisted customers with finding correct parts needed for the job.
- Counted tills and completed deposits each night.
- Conducted inventory checks.
- Worked with coworkers with any questions and concerned about product or customer support.
- Answered phones and filled online orders.
Education
Associates - Business Management
Nash Community College
Rocky Mount, NC01-2023
Skills
- Certified with Microsoft Word, PowerPoint, excel and office
- Experience with multitasking, answering phones, inputting customer data,F&I, title work, billing and receiving payments on accounts and filing warranty claims
- Relationship building
- Staff management
- Analytical problem solver
- Order management
Timeline
Sales Manager/Tow Manager
David’s Motors LLC/David’s Towing and Customs LLC
02.2024 - 04.2026
Customer Relations/Parts
Powell’s Garage Inc
10.2023 - 02.2024
Warranty Administrator/Service Advisor/Parts/Customer Service
White Motors Inc
02.2022 - 09.2023
Parts Professional
Napa Auto Parts
03.2019 - 03.2021
Associates - Business Management
Nash Community College