Hayley Mejia
Charlotte
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Works great with children, and can always find a way to bring positivity into the work place!
Overview
5
5
years of professional experience
Work History
Nanny
Sam Alvarez
Harrisburg
01.2025 - Current
- Interacted positively with children to promote mental and emotional development.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Prepared meals and snacks according to instructions from parents.
- Provided stimulating activities to encourage physical, social, emotional and cognitive development.
Shift Leader
Flower Child
Charlotte
05.2024 - Current
- Assisted general manager with operations game plan and company initiatives implementation.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Assisted in training new employees on shift operations.
- Created and decorated the chalkboard signs throughout the store.
- Supervised team of XX during daily shifts, ensuring efficient operation and customer satisfaction.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
Nanny
John Reagan
Belmont
07.2023 - 05.2024
- Researched new places or activities that would be interesting and beneficial for the kids.
- Developed positive relationships with each child by providing nurturing care.
- Kept detailed records of each child's progress including meals eaten, naps taken.
- Organized educational games and materials to encourage learning in a fun way.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
Barista Trainer
Starbuck Coffee
Belmont
07.2022 - 10.2023
- Provided individualized instruction to match personal strengths, background and learning style of each employee.
- Collected payments and provided accurate change.
- Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
Barista
The Everyday Market
Belmont
01.2022 - 04.2022
- Demonstrated the proper techniques for frothing milk, brewing espresso drinks, and creating latte art.
- Organized store by returning merchandise to proper areas and restocked displays.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
Team Member/Trainer
Chic-Fil-A
Belmont
09.2020 - 12.2021
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Worked closely with the marketing team to upsell merchandise and new menu items.
Education
High School Diploma -
Gaston Early College High School
Dallas, NC05-2023
Associate of Science -
Gaston College
Dallas, NCSkills
- Employee training
- Team building
- Customer service
- Shift management
- Conflict resolution
- Sales techniques
- Performance evaluation
- Child development
- Behavior management
- Artistic and creative
- Fluent in spanish
Languages
Spanish
Native/ Bilingual
Affiliations
- I love attending punk shows and art events.
- I love thrifting and fashion.
- I love baking and cake decorating and hope to have my own bakery one day.
- I am a huge people person, who loves kids!
References
References available upon request.
Timeline
Nanny
Sam Alvarez
01.2025 - Current
Shift Leader
Flower Child
05.2024 - Current
Nanny
John Reagan
07.2023 - 05.2024
Barista Trainer
Starbuck Coffee
07.2022 - 10.2023
Barista
The Everyday Market
01.2022 - 04.2022
Team Member/Trainer
Chic-Fil-A
09.2020 - 12.2021
High School Diploma -
Gaston Early College High School
Associate of Science -
Gaston College