Hayley Brock
Charlotte
Summary
I am a hard-working individual who takes pride in any job I set out to do. My passion is helping others and finding creative solutions to problems. I was the primary caregiver for my younger brother for eight years, and it taught me the patience and understanding I carry with me into everything I do. As a child with autism, working with and caring for him made me extremely adaptable to any challenges that come my way. I am also highly organized and love to create an efficient work environment. My previous employers have described me as a great team player, and quick to understand the needs of the jobs required of me. I love to maintain a great sense of humor, and a positive demeanor in my work.
Overview
16
16
years of professional experience
Work History
Deli Associate
Publix
Clover
10.2016 - Current
- Prepared and sliced meats and cheeses according to customer specifications.
- Maintained cleanliness and organization of deli display case and workstations.
- Assisted customers with product selections and provided information on offerings.
- Operated slicers, scales, and other equipment safely and efficiently.
- Ensured compliance with food safety standards during food preparation and storage.
- Collaborated with team members to manage inventory levels and restock supplies.
- Processed customer transactions accurately using point-of-sale systems.
- Trained new associates on deli procedures, safety protocols, and customer service skills.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Greeted customers, provided excellent customer service, and answered questions regarding deli products.
Cashier
Deb's Lemonade
Roanoke
05.2016 - 07.2025
- Processed customer transactions efficiently and accurately at a busy lemonade stand.
- Managed the cash register and handled payments.
- Accepted cash and credit card payments, issued receipts and provided change.
- Provided excellent customer service by answering questions and offering menu recommendations.
- Maintained the cleanliness and organization of the work area.
- Collaborated with team members to prepare fresh lemonade.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Performed other duties as assigned by management.
Manager
Fu's Custom Tattoo
Charlotte
02.2022 - 11.2024
- Supervised daily operations of custom tattoo studio and staff activities.
- Coordinated client consultations to understand design preferences and expectations.
- Managed scheduling for artists to optimize client appointments and workflow.
- Ensured compliance with health regulations and safety standards in the studio.
- Oversaw inventory management for tattoo supplies and equipment procurement.
- Cultivated a positive studio environment promoting creativity and collaboration among staff.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Babysitter
Family
York
07.2009 - 07.2016
- Prepared nutritious meals and snacks from breakfast to dinner.
- Assisted with all transportation to and from school.
- Assisted with homework, promoting understanding and encouraging a positive learning environment.
- Supervised children's activities, ensuring safety and engagement during playtime.
- Handling tasks such as baths, getting ready for school, and the bedtime routine.
- Assisted with needs specific to a child with autism, such as ensuring medication was taken at the appropriate time, and helping the child through behavioral challenges with patience and understanding.
Education
High School Diploma -
Clover High School
Clover, SC06-2016
Skills
- Child care
- Meal preparation
- Homework assistance
- Behavioral support
- Safety supervision
- Customer service
- Inventory management
- Team collaboration
- Conflict resolution
- Time management
- Effective communication
- Health compliance
- Problem solving
- Exercise and outdoor activities
- Flexible scheduling
- Personable nature
- Age-appropriate activities
- Responsible driver
- Schedule management
- Multitasking and organization
- Positive reinforcement
- Following directions
- Special needs experience
- Responsible decision-making
- Child monitoring
- Transportation arrangements
- Attention to detail
- Meal and snack times
Affiliations
- Arts and crafts that fuel my creative spirit such as jewelry making, painting, and coloring.
- Outdoor activities like flow art, hiking and swimming.
- Enjoying music of all genres.
- Playing board games
- Collecting fun trinkets and toys
- Writing stories, journal entries, and poetry
Languages
English
Professional
References
References available upon request.
Timeline
Manager
Fu's Custom Tattoo
02.2022 - 11.2024
Deli Associate
Publix
10.2016 - Current
Cashier
Deb's Lemonade
05.2016 - 07.2025
Babysitter
Family
07.2009 - 07.2016
High School Diploma -
Clover High School