Summary
Overview
Work History
Education
Skills
Timeline
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Haylee Williamson

Asheville

Summary

Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Public Safety Telecommunicator

Buncombe County
07.2022 - Current
  • Operated multi-line phone systems to receive and dispatch emergency calls.
  • Provided accurate information and assistance to the public during high-pressure situations.
  • Maintained detailed logs of incoming calls and actions taken for record-keeping purposes.
  • Collaborated with law enforcement agencies to ensure effective communication during incidents.
  • Utilized computer-aided dispatch systems to track resources and manage responses efficiently.
  • Learned protocols for handling various emergency scenarios, enhancing response effectiveness.
  • Performed routine checks on communication equipment to ensure operational readiness at all times.
  • Adapted quickly to evolving situations, maintaining calmness and professionalism under stress.
  • Established trust with distressed callers through empathetic listening skills and clear communication tactics, leading to more efficient resolution of crisis situations.
  • Facilitated coordination efforts among multiple agencies during large-scale incidents or natural disasters, ensuring a unified response strategy.
  • Improved communication between first responders and the public by providing accurate information during emergencies.

Bookkeeper

Ingles
08.2017 - 07.2022
  • Managed accounts payable and receivable, ensuring timely processing and accuracy of transactions.
  • Reconciled bank statements with general ledger entries, maintaining financial integrity and precision.
  • Oversaw payroll processing, verifying employee hours and deductions for compliance with company policies.
  • Implemented efficient record-keeping systems utilizing accounting software to streamline operations and reduce errors.
  • Maintained and processed invoices, deposits, and money logs.
  • Reconciled and corrected issues with financial records.

Education

Associate of Science - Criminal Justice

Asheville-Buncombe Technical Community College
Asheville, NC
05-2022

High School Diploma -

Clyde A. Erwin High School
Asheville
06-2019

Skills

  • Professionalism and integrity
  • Public safety awareness
  • Call prioritization
  • Teamwork
  • Problem-solving
  • Multitasking
  • Attention to detail
  • Information gathering
  • Emergency protocols

Timeline

Public Safety Telecommunicator

Buncombe County
07.2022 - Current

Bookkeeper

Ingles
08.2017 - 07.2022

Associate of Science - Criminal Justice

Asheville-Buncombe Technical Community College

High School Diploma -

Clyde A. Erwin High School

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Haylee Williamson