Hayden Fulcher
New Bern
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Great relationship-building, multitasking, and decision-making skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Moore’s BBQ
New Bern
04.2025 - Current
- Assisted in managing daily operations and staff scheduling at Moore's BBQ.
- Developed training materials for new team members at Moore's BBQ.
- Coordinated inventory management and supply orders to meet restaurant needs.
- Implemented customer service protocols to enhance guest experiences at Moore's BBQ.
- Facilitated communication between kitchen and front-of-house teams for efficient service.
- Supervised staff performance and provided feedback to improve service quality.
- Organized promotional events to drive customer engagement and increase foot traffic.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
Grocery Stocker
Food Lion
New Bern
10.2024 - 12.2025
- Stocked shelves with products to maintain organized displays.
- Assisted customers in locating items throughout the store.
- Monitored inventory levels and reported discrepancies to management.
Cook
Buffalo Wild Wings
New Bern
09.2022 - 01.2024
- Prepared and cooked menu items following Buffalo Wild Wings recipes.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Ensured food safety standards were followed during food preparation and storage.
- Assisted in inventory management by tracking ingredient usage and restocking supplies.
- Operated kitchen equipment including fryers, grills, and ovens efficiently.
- Trained new staff on food preparation techniques and safety protocols.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Busser/Host/Dishwasher
Famous Subs and Pizza
New Bern
11.2021 - 05.2022
- The reason I had to quit this job is because I had broken my leg.
Busser
Baker's Kitchen
New Bern
06.2021 - 09.2021
- This was a summer job.
Sonic Cook
Sonic Drive-In
New Bern
10.2020 - 02.2021
Education
High school diploma -
New Bern High School
New Bern, NCSkills
- Heavy lifting
- Busser
- Restaurant Experience
- Host/Hostess
- Cooking
- Cleaning Experience
- Kitchen Experience
- Food Service
- Customer service
- Food Safety
- Food Preparation
- Meal Preparation
- Inventory management
- Employee training
- Performance supervision
- Team coordination
- Event organizing
- Communication skills
- Problem solving
- Time management
- Food safety compliance
- Sales promotion
- Adaptable leadership
- Verbal and written communication
- Coaching and mentoring
- Staff management
- Task delegation
- Money handling
- Cost control
- Financial management
Certification
Driver's License, 08/01/23, 07/01/31
Timeline
Assistant Manager
Moore’s BBQ
04.2025 - Current
Grocery Stocker
Food Lion
10.2024 - 12.2025
Cook
Buffalo Wild Wings
09.2022 - 01.2024
Busser/Host/Dishwasher
Famous Subs and Pizza
11.2021 - 05.2022
Busser
Baker's Kitchen
06.2021 - 09.2021
Sonic Cook
Sonic Drive-In
10.2020 - 02.2021
High school diploma -
New Bern High School