Haven Walters
Thomasville
Summary
Committed Personal Care Aide with extensive experience in patient advocacy and exceptional communication, developed at GT Caregiver. Demonstrated expertise in delivering compassionate client care while upholding clinical quality standards. Proficient in monitoring vital signs and providing emotional support, cultivating a dignified and respectful atmosphere for clients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Care Aide
GT Caregiver
08.2024 - Current
- I am currently independently employed by the Butterfield-Empey family as a PCA.
- I assist my client in daily living such as assisting with restroom, getting my client ready for the day as needed and feeding.
- I assist with whatever my client needs are and make sure all their needs are met; whether my clients need help with housework or personal care.
- In this role I act as not only as a caretaker but as a voice for my client when it is deemed necessary and keep active communication with my client’s family about my client’s wellbeing or any concerns that may arise.
Inventory Control Clerk
Leggett and Platt
08.2023 - 08.2024
- In this role I was taught how to create and manage reports through word and spreadsheets.
- I also became proficient in how keeping communication through not only phone calls but emails and used critical thinking through any and all endeavors.
- I multitasked and kept open communication with all supervisors as well as corporate.
Warehouse Associate
Chewy Distribution
06.2022 - 08.2023
- I worked closely with team members as well as managers.
- I acted as second in my department on the third shift.
- I made connections with many managers and team members as well as made sure all products were handled with care before shipping.
Warranty Call Center Representative
Leggett and Platt Warranty Call Center
01.2021 - 06.2022
- Here I was responsible for educating customers on adjustable beds and helping troubleshoot items.
- I was also responsible for showing empathy and sympathy for the customer's issues.
- I would abide by the warranties set up for the bases and hold open communication with my coworkers as well as my customers.
PCA/Receptionist
Accordius Health
08.2020 - 01.2021
- I made beds and spoke with residents.
- I got to know them and entertained them; I also got items that they required like ice and more blankets.
- As a receptionist I spoke to families and kept a check on items that needed to be quarantined due to COVID and abided by COVID regulations as well as making sure that the families and employees knew the COVID policies.
Education
Pre-requisites for ADN - Nursing
Guilford Technical Community College
Jamestown, NC01-2026
CNA Certification - CNA
Guilford Technical Community College
Jamestown, NC01.2025
Activity Director Certification -
Davidson County Community College
Thomasville, NC01.2024
Some College (No Degree) - Associate in Arts
Davidson County Community College
Thomasville, NCSkills
- Patient care and advocacy
- Charting proficiency
- Effective communication
- Team collaboration
- Ethical standards
- First aid and safety
- Housekeeping tasks
- Compassionate client care
- Personal hygiene support
- Dementia and Alzheimer's care
- Vital signs monitoring
- ADL support
- Fall prevention strategies
- Emotional support and companionship
- Patient assistance
- Client documentation management
- Behavior redirection techniques
- Disability support services
- Mobility assistance strategies
- Community engagement activities
- Patient awareness initiatives
- Behavioral management practices
- Care plan assessment and management
- Clinical quality standards compliance
- State regulations knowledge
- Health and dignity assurance practices
- Adaptable approach to care
- Respectful communication skills
Extracurricular Activities
Attended Irish Gaelic course, 2016 Worked within Global Scholars Program, 2016 Obtained a scholarship from DCCC through the Global Scholars program, 2016-2017 Attended Arabic Course, 2017
References
- Lori Butterfield, Employer, (202) 255-1537, lori.butterfield7@gmail.com
- Heather Owens, Activity Director of Abbotts Creek, (336) 425-3306
- Jackie Swing, Leggett Manager, (404) 308-3358, jackie.swing@leggett.com
Certification
- Certified Activity Director
- Certified CNA passed State Exams written and skills
- CPR certified
Languages
English
Native/ Bilingual
Timeline
Personal Care Aide
GT Caregiver
08.2024 - Current
Inventory Control Clerk
Leggett and Platt
08.2023 - 08.2024
Warehouse Associate
Chewy Distribution
06.2022 - 08.2023
Warranty Call Center Representative
Leggett and Platt Warranty Call Center
01.2021 - 06.2022
PCA/Receptionist
Accordius Health
08.2020 - 01.2021
Pre-requisites for ADN - Nursing
Guilford Technical Community College
CNA Certification - CNA
Guilford Technical Community College
Activity Director Certification -
Davidson County Community College
Some College (No Degree) - Associate in Arts
Davidson County Community College
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