Hattie Batts
Raleigh
Summary
My passion for the beauty industry drives my commitment to excellence and continuous learning, exemplified by my training at the Aveda Institute in Chapel Hill. I'm seeking growth opportunities to deepen expertise and contribute to a dynamic team, with a strong focus on client satisfaction and innovative product exploration. I'm known and recognized for organization, creativity, and responsibility, with a talent for helping clients look and feel their best through personalized service. An ideal position for me merges enthusiasm for beauty with the ability to achieve sales goals while fostering meaningful connections with clients.
Overview
4
4
years of professional experience
Work History
Chanel Beauty Advisor
Saks Fifth Avenue
Raleigh, NC
08.2024 - Current
- Provided personalized make up and skincare consultations to clients, enhancing product knowledge and customer satisfaction.
- Collaborated with team members to achieve sales goals, fostering a supportive work environment.
- Assisted in product selection and application techniques, promoting brand loyalty among customers.
- Demonstrated effective use of makeup and skincare products, improving client engagement and trust.
- Maintained visual merchandising standards, ensuring products were displayed attractively and strategically.
Freelance Sales Representative
Peach & Lily
08.2023 - 08.2024
- Meet and report weekly sales goals.
- Conducted product demonstrations to educate customers on features and benefits.
- Plan monthly focus days and events.
- Build rapport and provide education for store staff and management.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Traveled to several Ulta locations all over North Carolina.
Chanel Beauty Advisor
ULTA Beauty
Cary, NC
12.2021 - 06.2023
- Managed Chanel boutique as the expert on skincare, color and fragrance.
- Detailed bookkeeping of daily, weekly and monthly sales goals and future goal setting; consistently met and exceeded all sales goals.
- Maintained client database to increase sales.
- Assisted returning guests with product replenishment.
- Continued upkeep of all Chanel planograms, stocking and facing.
- Worked daily with vendors and other boutiques to assist in store-wide sales goals being met.
Education
High School Diploma -
Broughton Highschool
Raleigh, NCCosmetology -
Aveda Institute
Chapel Hill, NC01.2020
Skills
- Detail oriented
- Professional and friendly
- Flexibility and adaptability
- Client relationship building
- Merchandise restocking
- Cross-selling techniques
- Creative
- Cosmetics industry trends
- Customer service
- Team collaboration
- Organization and multitasking
Timeline
Chanel Beauty Advisor
Saks Fifth Avenue
08.2024 - Current
Freelance Sales Representative
Peach & Lily
08.2023 - 08.2024
Chanel Beauty Advisor
ULTA Beauty
12.2021 - 06.2023
High School Diploma -
Broughton Highschool
Cosmetology -
Aveda Institute