Summary
Overview
Work History
Education
Skills
Timeline
Disclaimer
Generic

Haseenah Afreen

Charlotte

Summary

Process professional with keen eye for detail and commitment to continuous improvement. Skilled in identifying process inefficiencies and implementing solutions that drive productivity. Highly collaborative team player known for reliability and adaptability. Expertise in process documentation and data analysis.

Process specialist with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs and deliver consistent performance. Skilled in process optimization, data analysis, and workflow management. Reliable and efficient, excelling in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Process Associate

Amazon
02.2021 - 04.2023
  • Handled high volumes of incoming work requests professionally while maintaining excellent organization.
  • Collaborated with team members for enhanced process efficiency and productivity.
  • Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
  • Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.

Process Analyst

HSBC
09.2018 - 04.2020
  • Having domain experience in Insurance and Banking.
  • Worked on end-to-end process execution for Payments Issuance Business for UK clients.
  • Ensured 100% SLA adherence while working with the team.
  • Reported all the work done on a daily basis to the supervisor and also updated status to the clients.
  • As an effective communicator of the team made sure that everything is delivered as expected and on time.
  • Worked effectively on KYC and other operations related to customers.

Education

Bachelor of Science - Electrical Engineering

Andhra University
Visakhapatnam, Andhra Pradesh
04.2018

Skills

  • MS Office (Excel, Word, PowerPoint) and Internet applications
  • Hands on experience with internal tools (process related)
  • Excellent Communication skills both verbal and written and interaction with customers
  • Proactive interaction with Team members
  • Multi-tasking and good presentation skills
  • On-Time Delivery by meeting deadlines
  • Good organizational skills including prioritizing, scheduling, time management

Timeline

Process Associate

Amazon
02.2021 - 04.2023

Process Analyst

HSBC
09.2018 - 04.2020

Bachelor of Science - Electrical Engineering

Andhra University

Disclaimer

I, Haseenah Afreen, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief. Haseenah Afreen Bengaluru, Karnataka July 27, 2022

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