Harry Mitts

• Accomplished multiple tasks within established timeframes.
• Developed and maintained relationships with customers and suppliers through account development.
• Assisted customers in selecting cigars.
• Customer service as tobacconist and bartener

• Intake of all weapons to evaluate malfunctions, document serial numbers, and to "safe" all weapons
• Performed final inspection of all repaired weapons to ensure that they met all published standards.
• Performed annual rifle inspections, both on Kandahar, and at outlying bases when needed.
• Performed visual inspections and non-destructive tests where appropriate.
• Evaluated components and final products against quality standards and manufacturing specifications.
• Completed precise measurements using special tools.

Maintained, repaired, and inspected small arms for all branches of the US Military.

• Served as a subject matter expert on small arms systems within the organization, offering guidance and advice when needed.
• Ensured accurate inventory management through diligent record-keeping of repair parts and tools used in daily tasks.
• Expanded personal knowledge of emerging technologies in small arms systems through continuous research and professional development opportunities.
• Collaborated with supply personnel to ensure adequate availability of replacement parts for prompt repairs.
• Reduced downtime for weapon systems by quickly identifying issues requiring immediate attention or escalation for resolution.
• Assisted in training new personnel on small arms repair techniques, instilling confidence in their ability to perform tasks independently.
• Organized workspace efficiently, ensuring easy access to necessary tools and parts while maintaining a clean environment conducive to high-quality work performance.
• Improved weapon functionality by performing detailed inspections and maintenance on small arms equipment.
• Contributed to team efficiency by effectively communicating with fellow technicians and supervisors regarding repair status and issues encountered.
• Maintained a safe work environment by adhering to strict safety guidelines and protocols during all repair operations.
• Diagnosed and repaired problems with electrical and mechanical systems.

• Delivered high-quality work on time and within budget, earning positive feedback from clients.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Generated reports detailing findings and recommendations.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Conducted regular reviews of operations and identified areas for improvement.
• Evaluated staff performance and provided coaching to address inefficiencies.

• Contributed to team efforts by collaborating with other technicians for complex repairs and installations.
• Expedited fault identification processes using detailed schematics and wiring diagrams for effective troubleshooting methods.
• Assisted in the training of junior technicians, sharing knowledge and expertise to enhance overall team performance.
• Reduced downtime for aircraft by completing avionics repairs in a timely manner without compromising quality or safety standards.
• Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover malfunctions.
• Upheld strict quality assurance protocols to ensure all completed work met or exceeded established benchmarks before returning an aircraft to service.
• Assessed avionic system faults to identify and recommend corrective actions.
• Trained and oversaw new technicians' activities for proper repair and maintenance of avionic systems.
• Streamlined troubleshooting procedures for radar systems, reducing downtime significantly.