Harmony Daniels

Global Electronics Sourcing Account Representative

Alliance Electronics Distributor, Inc

01.2010 - Current

- Sales and Business Development: Actively seek out new customers and business opportunities by identifying potential leads, making cold calls, attending trade shows, and networking. Develop and maintain a strong pipeline of potential clients.
Product Knowledge: Possess a deep understanding of the company's electronic components, including their features, specifications, and applications. Stay updated on industry trends and advancements to effectively communicate the value proposition of the products to customers.
Customer Relationship Management: Build and maintain strong relationships with existing customers to ensure customer satisfaction and loyalty. Provide exceptional customer service by promptly addressing inquiries, resolving issues, and providing technical support when needed.
-Order Processing and Follow-up: Process customer orders accurately and efficiently, ensuring timely delivery. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.
Market Analysis and Reporting: Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Prepare regular sales reports, including sales forecasts, customer feedback, and market analysis, to provide insights to management.
Collaboration: Collaborate with internal teams, including purchasing, logistics, and technical support, to ensure smooth order processing and customer satisfaction. Work closely with the marketing team to develop sales strategies, promotional campaigns, and marketing materials.
Sales Targets and Performance: Meet or exceed sales targets and objectives set by the company. Continuously strive to improve sales performance by identifying areas for improvement and implementing effective sales techniques.

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