Hardin Pharr
Wilmington
Summary
I have gained various skills from each of my respective jobs from sales tactics and customer service from the cashier positions, to customer relations and communication from hosting at a well know sports bar. I plan to implement these skills into this new workplace so I can help not only the company and customers grow, but also my self as an employee.
Overview
3
3
years of professional experience
Work History
Host
Carolina Ale House
Wilmington NC
09.2024 - 08.2025
- Welcomed and seated guests, ensuring a positive first impression.
- Managed waitlists efficiently, optimizing guest flow during peak hours.
- Coordinated with kitchen and serving staff to streamline service delivery.
- Trained new hosts on operational procedures and customer service standards.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Autobell Car Wash Cashier and Detailer
Autobell
Charlotte, NC
09.2022 - 07.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance their shopping experience.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment for customers.
- Handled cash, credit, and debit transactions while adhering to company policies for financial security.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Education
No Degree - International Studies
University of North Carolina At Wilmington
Wilmington, NC05-2027
High School Diploma -
East Mecklenburg High School
Charlotte, NC06.2023
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Guest relations
- Exterior detailing
- Interior detailing
- Sales techniques
- Physical stamina
- Relationship building
Timeline
Host
Carolina Ale House
09.2024 - 08.2025
Autobell Car Wash Cashier and Detailer
Autobell
09.2022 - 07.2025
No Degree - International Studies
University of North Carolina At Wilmington
High School Diploma -
East Mecklenburg High School
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