Hannah Whitehead
Elizabeth City
Summary
Dedicated hostess with expertise in guest seating coordination and menu presentation. Known for maintaining high sanitation standards and fostering positive guest relationships, ensuring a welcoming and efficient dining experience.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Hostess
The Circle 2
Elizabeth City
08.2024 - 06.2025
- Welcomed guests and coordinated seating to optimize flow and guest satisfaction.
- Presented menus and detailed daily specials to elevate overall dining experience.
- Created a warm atmosphere for guests through engaging conversations. through engaging conversations with guests.
- Maintained a clean and organized dining area.
Cool 1
ECU Medical Center
Greenville
10.2021 - 08.2023
- Executed daily responsibilities with accuracy and efficiency.
- Operated equipment and machinery according to safety guidelines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Hostess/Backup cook
Cracker Barrell Old Country Store
Greenville
05.2021 - 10.2022
- Greeted and seated guests promptly in a welcoming manner.
- Handled cash payments and reconciled daily transactions accurately.
- Maintained clean working environment through sweeping, mopping floors, washing surfaces, and emptying trash cans to ensure safety and comfort for guests.
- Cleaned kitchen equipment, surfaces, utensils, and dishes to uphold hygiene standards and ensure food safety.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Enforced proper sanitation practices to prevent food spoilage and contamination, ensuring compliance with health regulations.
Telesales Representative
Victra Verizon
Greenville
08.2020 - 02.2022
- Provided excellent customer service through phone interactions, leveraging product knowledge to meet customer needs.
- Partnered with team members to refine sales strategies and techniques, contributing to improved team performance.
- Engaged customers through outbound calls to promote products and services.
- Educated clients on device features and service plans to ensure informed decisions.
- Assisted customers in troubleshooting technical issues with their devices and services.
Hostess/Server/ Cashier
Andys Pancake and steakhouse
Elizabeth City
08.2016 - 05.2021
- Greeted customers, answered questions, and recommended specials to increase profits.
- Greeted guests warmly and guided them to their tables promptly.
- Maintained cleanliness and organization of the entrance and waiting area.
Cleaning Crew
Carolina Designs Realty & Vacation Rentals
Outer Banks
07.2015 - 08.2017
- Sanitized vacation rental properties to ensure guest readiness and satisfaction.
- Inspected rooms for cleanliness and maintenance needs, ensuring high standards before check-ins.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Swept and mopped floors in public areas.
- Maintained cleanliness of windows, door frames, and sills, enhancing overall property appeal.
- Vacuumed carpets, furniture, and upholstery.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Emptied trash cans and replaced liners.
- Dusted furniture, fixtures, and other surfaces.
- Reported any damages or repairs needed to supervisor immediately.
- Followed established health codes while performing duties.
- Spot-cleaned glass surfaces and windows with cleaning solutions.
- Labeled and properly stored chemicals, equipment and cleaning products.
Education
Culinary Arts - Culinary Arts
College Of The Albemarle
Edenton, NC07-2020
High School Diploma -
Peerquimans County High School
Hertford, NC06-2015
Skills
- Seating coordination
- Menu presentation
- Guest service
- Guest engagement techniques
- Sanitation practices
- Hygiene compliance
- Cash handling
- Professional demeanor
Certification
- Serv Safe
Timeline
Hostess
The Circle 2
08.2024 - 06.2025
Cool 1
ECU Medical Center
10.2021 - 08.2023
Hostess/Backup cook
Cracker Barrell Old Country Store
05.2021 - 10.2022
Telesales Representative
Victra Verizon
08.2020 - 02.2022
Hostess/Server/ Cashier
Andys Pancake and steakhouse
08.2016 - 05.2021
Cleaning Crew
Carolina Designs Realty & Vacation Rentals
07.2015 - 08.2017
Culinary Arts - Culinary Arts
College Of The Albemarle
High School Diploma -
Peerquimans County High School