Hannah Stone
Pittsboro
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Fearrington House Restaurant. Proven ability to engage guests and resolve complaints swiftly, ensuring repeat business. Experienced in high-volume dining and team collaboration, consistently maintaining cleanliness standards and enhancing overall guest experiences.
Overview
10
10
years of professional experience
Work History
Server
Breakaway Cafe
08.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Bartender/Barista
Snooze AM Eatery
09.2023 - 08.2025
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Fearrington House Resturant
06.2022 - 07.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
Suttons Drug Store
04.2019 - 05.2022
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Cashier/Personal Shopper
Lowes Foods
01.2016 - 04.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Paramedicine
Western Carolina University
Cullowhee, NCHigh School Diploma -
Northwood High School
Pittsboro, NC06-2017
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Cleanliness standards
- High volume dining
- Team collaboration
- Supply restocking
Timeline
Server
Breakaway Cafe
08.2025 - Current
Server/Bartender/Barista
Snooze AM Eatery
09.2023 - 08.2025
Server
Fearrington House Resturant
06.2022 - 07.2023
Server
Suttons Drug Store
04.2019 - 05.2022
Cashier/Personal Shopper
Lowes Foods
01.2016 - 04.2019
No Degree - Paramedicine
Western Carolina University
High School Diploma -
Northwood High School