Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Stone

Pittsboro

Summary

Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Fearrington House Restaurant. Proven ability to engage guests and resolve complaints swiftly, ensuring repeat business. Experienced in high-volume dining and team collaboration, consistently maintaining cleanliness standards and enhancing overall guest experiences.

Overview

10
10
years of professional experience

Work History

Server

Breakaway Cafe
08.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server/Bartender/Barista

Snooze AM Eatery
09.2023 - 08.2025
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

Fearrington House Resturant
06.2022 - 07.2023
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Server

Suttons Drug Store
04.2019 - 05.2022
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Cashier/Personal Shopper

Lowes Foods
01.2016 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

No Degree - Paramedicine

Western Carolina University
Cullowhee, NC

High School Diploma -

Northwood High School
Pittsboro, NC
06-2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Cleanliness standards
  • High volume dining
  • Team collaboration
  • Supply restocking

Timeline

Server

Breakaway Cafe
08.2025 - Current

Server/Bartender/Barista

Snooze AM Eatery
09.2023 - 08.2025

Server

Fearrington House Resturant
06.2022 - 07.2023

Server

Suttons Drug Store
04.2019 - 05.2022

Cashier/Personal Shopper

Lowes Foods
01.2016 - 04.2019

No Degree - Paramedicine

Western Carolina University

High School Diploma -

Northwood High School
Hannah Stone