Summary
Overview
Work History
Education
Skills
Certification
References
Education
Minors
References
Timeline
Generic

Hannah Mahon

Charlotte

Summary

Motivated and results-driven professional with a strong background in customer engagement, conflict resolution, and strategic communication. Recognized at AutoNation USA for top performance, I bring a people-first mindset, exceptional interpersonal skills, and a deep understanding of relationship management. Eager to leverage my experience in building trust, resolving concerns, and driving team success to contribute meaningfully in a human resources role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Professional

AutoNation USA
Charlotte
08.2022 - Current
  • Acknowledged as the top-performing salesperson with the highest sales record each year since 2022.
  • Achieved highest monthly car sales record since dealership opened in 2022.
  • Obtained strong relationships with clients, ensuring high retention rates, and repeat business.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Demonstrated strong proficiency using the e-lead system.
  • Analyzed customer needs to make suitable vehicle and product recommendations.
  • Has attended and graduated from Finance School.

Server & Bartender

Legends Golf & Resort
Myrtle Beach
01.2019 - 01.2022
  • Provided top-notch customer service in a dynamic, rapid environment, addressing guests' needs quickly and professionally.
  • Managed orders and delivered food and beverages accurately and efficiently.
  • Handled cash, credit card transactions, and POS system accurately.
  • Addressed and resolved customer concerns in real time, improving satisfaction and encouraging repeat business.
  • Trained and mentored new staff in customer service standards, improving overall team performance.

Education

Bachelor of Arts - Intelligence And National Security

Coastal Carolina University
Conway
05-2022

Skills

  • Sales and negotiation
  • Customer relationship management
  • Objection handling
  • Financial Consulting and Loan Structuring
  • Data Analysis and Problem Solving
  • Conflict Resolution and Customer Service
  • Strategic Planning and Leadership
  • Strong closing techniques
  • Cash Handling and POS System Proficiency

Certification

  • 2024- Finance Certification (Finance School Graduate)

References

References available upon request.

Education

other

Minors

  • Criminal Justice
  • Criminology

References

References available upon request.

Timeline

Sales Professional

AutoNation USA
08.2022 - Current

Server & Bartender

Legends Golf & Resort
01.2019 - 01.2022

Bachelor of Arts - Intelligence And National Security

Coastal Carolina University
Hannah Mahon