Hannah Isaacs
Hickory
Summary
Experienced in excelling within fast-paced, competitive banking environments. Known for adept sales and top-notch customer service skills, backed by a deep understanding of bank products and services. Skilled in updating accounts, handling transactions, and maintaining records. Capable of assisting with service setups, fund transfers, and resolving complex transactions. A positive and upbeat communicator with strong problem-solving abilities. Currently seeking opportunities in Social Media to apply classroom skills in a dynamic workplace. Renowned for excellent time management and organizational skills.
Overview
4
4
years of professional experience
Work History
Universal Banker
BB&T Bank now Truist
09.2021 - Current
- Teller transactions including deposits and withdrawals, payments, helping with online banking, opening safe boxes, answering phones, change orders, night drops, and more
- Educate customers on features and benefits of banking products and services.
- Provide exceptional service through accurate and efficient management of teller line duties while maintaining strict confidentiality standards.
- Count, verify, and handle bank deposits and armored car transactions and making sure it all get balanced daily.
- Refer customers to other banking departments for specialized services.
- Display knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
- Open, close, and update accounts for customers.
- Establish rapport with new clients to increase satisfaction and loyalty.
- Assist customers with banking needs and inquiries.
- Resolve complex customer issues efficiently, collaborating with relevant departments when necessary for prompt resolution of problems encountered during banking transactions.
Front Desk Receptionist
Viewmont Urology Clinic
05.2020 - 08.2021
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Prepared informative materials about local attractions or amenities upon request from guests ensuring memorable stays at the establishment.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled office meetings and client appointments for staff teams.
Social Media Marketing
JRG Data
- Boosted brand awareness by creating and managing engaging social media content.
- Developed a consistent brand voice for effective communication across all social platforms.
- Coordinated influencer partnerships, expanding brand visibility through authentic endorsements.
Education
High school diploma -
Fred T Foard High School
Newton, NC05.2017
Skills
- ADOBE LIGHTROOM
- MARKETING/SOCIAL MEDIA
- Equipment Troubleshooting
- MEDICAL EXPERIENCE
- COMMUNICATION SKILLS
- BANKING
- CUSTOMER SERVICE/SUPPORT
- PHITOGRAPHY
- CANVA
Timeline
Universal Banker
BB&T Bank now Truist
09.2021 - Current
Front Desk Receptionist
Viewmont Urology Clinic
05.2020 - 08.2021
Social Media Marketing
JRG Data
High school diploma -
Fred T Foard High School
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