Hannah Olivia Hope-Reid
Charlotte
Summary
Analytical Laboratory Technician known for maintaining high productivity and efficiently completing tasks. Possess specialized skills in sample analysis, quality control procedures, and laboratory equipment maintenance. Excel in critical thinking, problem-solving, and teamwork, ensuring successful project outcomes and laboratory operations.
Overview
7
7
years of professional experience
Work History
Lab Technician / Client Services Technician
Pace Analytical
Charlotte
01.2023 - 01.2026
- Performed laboratory testing and maintained safety standards
- Managed client data and reporting systems
- Prepared samples for analysis using precise measurement techniques and handling procedures.
- Documented test results accurately in laboratory information management systems.
- Implemented quality control measures to maintain high standards in testing procedures.
- Trained new technicians on laboratory practices and safety regulations effectively.
General Merchandiser
Target
Charlotte
01.2022 - 01.2023
- Stocked merchandise and assisted customers
- Managed inventory levels to ensure product availability and minimize stockouts.
- Collaborated with team members to create appealing product displays and layouts.
- Analyzed sales trends to inform restocking decisions and optimize product placement.
- Monitored inventory levels and adjusted stocking accordingly.
- Collaborated with marketing team on advertising campaigns for various products.
Customer Service Representative
Walmart
Charlotte
01.2019 - 01.2021
- Handled transactions and resolved customer concerns
- Processed transactions efficiently at checkout stations.
- Resolved customer complaints with empathy and professionalism.
- Collaborated with team members to enhance service quality.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Some College (No Degree) - Nursing
Central Piedmont Community College
Charlotte, NC 08.2020 -
High School Diploma -
North Mecklenburg High School
Skills
- Microsoft Office
- Excel
- Outlook
- Epic/Horizon
- Data Entry
- Laboratory Safety
- Laboratory testing
- Data management
- Sample preparation
- Quality control
- Team collaboration
- Safety compliance
- Equipment maintenance
- Equipment calibration
- Chemical handling
- Hazardous materials handling
- Instrument Calibration
- Analytical chemistry
Timeline
Lab Technician / Client Services Technician
Pace Analytical
01.2023 - 01.2026
General Merchandiser
Target
01.2022 - 01.2023
Some College (No Degree) - Nursing
Central Piedmont Community College
08.2020 -
Customer Service Representative
Walmart
01.2019 - 01.2021
High School Diploma -
North Mecklenburg High School