Hannah Garrison
Greenville
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated product expertise at trade shows all over the country to form loyalty to old and new clients.
Overview
8
8
years of professional experience
Work History
Office Manager
Jefferson Group
01.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
General Manager
Redbird Restaurant Group
03.2017 - 12.2021
- Managed budget training, schedules, and contract negotiations for private events.
- Managed a diverse staff, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with vendors to ensure long-term success and loyalty.
- Addressed customer complaints and feedback with immediate action.
- Interviewed, hired and trained personnel across front of house and back of house.
- Reduced financial inconsistencies while assessing and verifying billing invoices.
Education
Associate of Arts - General Education
Pitt Community College
Greenville, NC12-2012
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Scheduling and calendar management
- Clerical support
Timeline
Office Manager
Jefferson Group
01.2022 - Current
General Manager
Redbird Restaurant Group
03.2017 - 12.2021
Associate of Arts - General Education
Pitt Community College
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