Hannah Demps
Clayton
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience. Willing to acquire new skills as a quick learner and minimally experienced DA. 26 hours of externship hours and two side chair procedural experiences working directly with a dentist.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Front Desk Receptionist
Double Tree Hotel By Hilton
Fayetteville
10.2019 - 06.2021
- Greeted guests warmly upon arrival at Double Tree Hotel By Hilton.
- Assisted guests with check-in and check-out procedures efficiently.
- Handled phone calls and directed inquiries to ensure guests received timely assistance.
- Addressed guest complaints quickly, ensuring satisfaction and maintaining a positive experience.
- Coordinated room bookings and managed reservations to optimize guest occupancy and satisfaction.
- Provided local area information and recommendations to enhance guest experience.
- Collaborated with housekeeping to ensure timely room availability for guests.
Sales Associate
Rack Room Shoes Inc.
Garner
03.2017 - 05.2019
- Guided customers in selecting footwear and accessories tailored to their preferences.
- Organized displays to effectively highlight current promotions and product lines.
- Collaborated with team members to ensure efficient store operations.
- Oversaw inventory levels by restocking shelves and monitoring merchandise flow.
Education
NC Dental U Certificate of Course Completion - North Carolina Dental X-RAY, Nitrous Oxide Monitoring for Dental Assistants, Infection Control/HIPPA Certification, CPR for the Health Care Provider, Medical Office Emergencies
North Carolina Dental University
Fayetteville, NC04.2025
High School Diploma -
Clayton High School
Clayton, NC06.2018
Skills
- Front desk operations
- Medical office procedures
- Customer service
- Email and telephone decorum
- Team collaboration
- CPR certification
- Nitrous oxide monitoring
- Infection control
Certification
Nitrous Oxide
Timeline
Front Desk Receptionist
Double Tree Hotel By Hilton
10.2019 - 06.2021
Sales Associate
Rack Room Shoes Inc.
03.2017 - 05.2019
NC Dental U Certificate of Course Completion - North Carolina Dental X-RAY, Nitrous Oxide Monitoring for Dental Assistants, Infection Control/HIPPA Certification, CPR for the Health Care Provider, Medical Office Emergencies
North Carolina Dental University
High School Diploma -
Clayton High School