Hannah Cooper
Lenoir
Summary
Dedicated, patient-focused healthcare professional with over five years of experience in various hospital settings. Established record of reliability and dedication to quality care. Committed to safeguarding the privacy, dignity, and wellbeing of patients while adhering to all laboratory and patient safety regulations.
Overview
7
7
years of professional experience
Work History
Clinical Lab Assistant
Frye Regional Medical Center
10.2024 - Current
- Provided exceptional support to clinical staff with prompt response times for critical test result inquiries.
- Reduced turnaround time for urgent tests by prioritizing workload efficiently during peak hours.
- Improved laboratory efficiency by streamlining sample processing and documentation procedures.
- Documented and verified patient information using laboratory information system.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
Patient Access Representative
Frye Regional Medical Center
01.2024 - 08.2024
- Greeted and assisted patients with check-in procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Answered incoming calls, scheduled appointments and filed medical records.
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
Travel CNA
Aya Healthcare
07.2021 - 04.2022
- Floated to various units including ICUs, med/tele floors, emergency departments, and behavioral health units.
- Performed duties outlined in the scope of Nurse Aide I tasks.
Healthcare Technician
Atrium Healthcare
01.2018 - 06.2021
- Maintained strict adherence to HIPAA regulations while handling sensitive patient information with discretion and professionalism.
- Improved patient care by accurately recording and communicating vital signs to medical staff.
- Assisted nurses and physicians in various procedures, ensuring proper protocols were followed for optimal patient outcomes.
- Operated and maintained medical equipment used to diagnose and treat patients.
- Cared for patients by providing personal assistance and ambulation.
Education
Associate of Applied Science - Medical Laboratory Technology
Western Piedmont Community College
Morganton, NC12-2024
Skills
- Laboratory safety protocols
- HIPAA compliance
- Adaptable to change
- Clinical documentation
- Sample preparation
- Quality control procedures
- Specimen processing
- Maintenance and troubleshooting
Timeline
Clinical Lab Assistant
Frye Regional Medical Center
10.2024 - Current
Patient Access Representative
Frye Regional Medical Center
01.2024 - 08.2024
Travel CNA
Aya Healthcare
07.2021 - 04.2022
Healthcare Technician
Atrium Healthcare
01.2018 - 06.2021
Associate of Applied Science - Medical Laboratory Technology
Western Piedmont Community College
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