Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hannah Berg

Candor

Summary

Developed practical skills in fast-paced environment, including effective communication and teamwork. Demonstrated ability to handle various tasks efficiently and maintain high standards under pressure. Seeking to transition into new field, leveraging adaptability and problem-solving abilities.

Overview

1
1
year of professional experience

Work History

Gas Station Attendant

Candor V Mart
11.2024 - Current
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
  • Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
  • Trained new employees on operational procedures, enhancing team performance.

Florist Assistant

Candor Flower and Gift Shop
10.2024 - Current
  • Provided exceptional customer service by greeting customers warmly, answering questions about products and services, and offering suggestions when needed.
  • Extended store hours during peak seasons such as Valentine''s Day or Mother''s Day leading to higher business revenue and customer satisfaction.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
  • Developed positive relationships with clients and vendors to boost rapport and trust.

Sales Associate

Khols
02.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate’s Degree - Business Administration

Montgomery Community College
Troy, NC
06-2026

Montgomery Central High School
Troy, NC
06-2024

Skills

  • Customer service and assistance
  • Teamwork and collaboration
  • Problem-solving
  • Reliability and punctuality
  • Flexible schedule availability
  • Patience and empathy
  • Training and coaching
  • Friendly and outgoing
  • Telephone etiquette
  • Scheduling

Accomplishments

Maintained 4.0 GPA while managing two jobs.

Timeline

Gas Station Attendant

Candor V Mart
11.2024 - Current

Florist Assistant

Candor Flower and Gift Shop
10.2024 - Current

Sales Associate

Khols
02.2024 - 08.2024

Associate’s Degree - Business Administration

Montgomery Community College

Montgomery Central High School

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Hannah Berg