Hanna Powers
Strategic Account Executive
Charlotte,NC
Summary
Motivated individual with experience in customer service and high paced sales environments. Skilled in building customer relationships and understanding customer needs though strong communication and interpersonal skills. Results-oriented with a proven track record of not only achieving personal, but company goals.
Overview
7
7
years of professional experience
Work History
Strategic Account Executive
Isolved
02.2023 - Current
- Organized regular client touchpoints, maintaining open lines of communication for feedback and updates.
- Generated sales activity to build functional pipeline of qualified opportunities.
- Leveraged CRM systems to efficiently manage account information, streamline processes, and track progress towards strategic goals.
- Managed existing strategic accounts and identified new business opportunities to achieve revenue objectives.
- Analyzed sales data to identify trends, inform future strategies, and optimize resource allocation across different accounts.
- Managed a portfolio of high-profile accounts, ensuring timely delivery of products/services while maintaining excellent communication throughout the process.
- Boosted sales performance by identifying and pursuing strategic account opportunities in various industries.
- Delivered engaging presentations showcasing the company''s products and services, leading to increased interest from prospective clients.
- Achieved and maintained an impressive quota attainment of 86% consistently throughout my role, demonstrating strong performance and commitment to sales objectives.
Senior National Account Executive
Townsqaure Interactive
04.2021 - 02.2023
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
- Improved profit opportunities by cultivating expansion of existing customer base and generating new accounts.
- Provided product demonstrations to share features, answer questions and overcome concerns.
- Identified profitable business leads and built pipeline of prospective customers.
- Met revenue goals by 105% by generating new leads and identifying new clients.
- Companywide employee of the month in January 2022
Restaurant Manager
Outback Steakhouse
01.2020 - 03.2021
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised over 60 employees.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Assistant Manager
Outback Steakhouse
09.2019 - 01.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning all three departments with schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Server
Outback Steakhouse
02.2018 - 01.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Bachelor of Science - Fashion Merchandising
West Virginia University
Morgantown, WV12.2019
Minor - Business Administration
West Virginia University
Morgantown, WV12.2019
Skills
- Account Acquisition
- Pipeline Growth and Management
- Salesforce Software
- Business Analytics
- Business Objective Analysis
- Solution Selling
- Value-based selling
- Sales Leadership
- Human Resources Management Systems
- Database Maintenance
- Sales operations
Timeline
Strategic Account Executive
Isolved
02.2023 - Current
Senior National Account Executive
Townsqaure Interactive
04.2021 - 02.2023
Restaurant Manager
Outback Steakhouse
01.2020 - 03.2021
Assistant Manager
Outback Steakhouse
09.2019 - 01.2020
Server
Outback Steakhouse
02.2018 - 01.2020
Bachelor of Science - Fashion Merchandising
West Virginia University
Minor - Business Administration
West Virginia University
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