Hali Jewell
Winston-Salem
Summary
Reliable and adaptable individual with a versatile background in customer service and logistics. Result-driven, with a positive attitude and excellent communication skills. Proven ability to handle multiple tasks effectively and efficiently, especially in fast-paced environments. Always looking forward to learning and growing alongside the company, jumping at any opportunity to improve.
Overview
1
1
Language
8
8
years of professional experience
Work History
Server
Spring House Restaurant
Winston-Salem, NC
03.2022 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours, optimizing workflow.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
Shipping Coordinator
Lydech Thermal Acoustical Solutions
Yadkinville, NC
03.2021 - Current
- Coordinated shipping schedules to optimize delivery timelines and improve customer satisfaction.
- Managed documentation for compliance with shipping regulations and company policies.
- Streamlined communication between suppliers, carriers, and internal teams to enhance operational efficiency.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
Server
Breakfastime
Clemmons, NC
09.2019 - 03.2021
- Managed multiple tables efficiently during peak hours, optimizing workflow and reducing wait times.
- Implemented best practices for maintaining cleanliness and organization in dining areas.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Customer Service Associate
Walmart Neighborhood Market
Lexington, NC
07.2018 - 09.2019
- Processed transactions accurately using point-of-sale systems, ensuring customer satisfaction.
- Resolved customer complaints efficiently, fostering positive relationships and loyalty.
- Collaborated with team members to maintain store organization and presentation standards.
Education
High School Diploma -
West Davidson High School
Lexington, NC06-2018
No Degree - Prerequisites
Rowan-Cabarrus Community College
Salisbury, NC01-2019
Skills
- Schedule planning
- Documentation expertise
- Documentation skills
- Microsoft office
- Computer literacy
- Time management
- Multitasking
- Problem-solving abilities
- Organizational skills
- Teamwork and collaboration
- Reliability
- Professionalism
- Continuous improvement
Languages
English
Native or Bilingual
Timeline
Server
Spring House Restaurant
03.2022 - Current
Shipping Coordinator
Lydech Thermal Acoustical Solutions
03.2021 - Current
Server
Breakfastime
09.2019 - 03.2021
Customer Service Associate
Walmart Neighborhood Market
07.2018 - 09.2019
No Degree - Prerequisites
Rowan-Cabarrus Community College
High School Diploma -
West Davidson High School