Haley Harris
King
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Owner/Operator
Inspired Paints
12.2020 - Current
- Manage day-to-day business operations.
- Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Provide recommendations by collaborating with clients on projects.
- Maintain basic construction skills such as painting and drywall patchwork.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Cook/Front of House Wait Staff Member
Crooked Oak
05.2019 - 10.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Department Manager
McDonalds
04.2012 - 07.2017
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Attended company management training
Sales Representative
Sirius XM
01.2014 - 07.2014
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Education
High School Diploma -
Carroll County HighSchool
Hillsville, VA12-2013
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Personal management
- Basic construction knowledge and skills
- Time management
- Member of the Construction Committee of Stokes County Habitat for Humanity
Timeline
Owner/Operator
Inspired Paints
12.2020 - Current
Cook/Front of House Wait Staff Member
Crooked Oak
05.2019 - 10.2022
Sales Representative
Sirius XM
01.2014 - 07.2014
Department Manager
McDonalds
04.2012 - 07.2017
High School Diploma -
Carroll County HighSchool
Similar Profiles
Mayank PareekMayank Pareek
Sap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private LimitedSap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private Limited
Nadeem Mohammed HussainNadeem Mohammed Hussain
Sr. Officer Project Operation Engineer at Berger Paints Emirates Ltd. Co. (Asian Paints)Sr. Officer Project Operation Engineer at Berger Paints Emirates Ltd. Co. (Asian Paints)
Uday Kumar ShresthaUday Kumar Shrestha
Head - Sales, Activation and Marketing at Asian Paints Nepal Pvt. Ltd. (Paints & Bath)Head - Sales, Activation and Marketing at Asian Paints Nepal Pvt. Ltd. (Paints & Bath)