Haley Finney
Morganton
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Phlebotomist
OneBlood
Hickory
08.2022 - 03.2025
- Prepared and packaged specimens for courier transport.
- Calibrated equipment according to manufacturer specifications.
- Provided excellent customer service while interacting with patients.
- Documented patient information
- Labeled blood vials with critical information like time of collection, date and patient name.
- Assisted in the training and mentoring of new phlebotomy staff.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Screened donors by obtaining medical histories, and measuring vital signs.
Cashier
Target
Hickory
08.2020 - 08.2022
- Conducted price checks for special orders or discounts as requested by customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Stocked shelves with merchandise when needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers promptly and responded to questions.
- Helped customers find specific products, answered questions, and offered product advice.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered phone calls to assist customers with questions and orders.
Sandwich Artist
SUBWAY®Restaurants
Morganton
01.2019 - 08.2020
- Greeted customers and provided product knowledge.
- Scrubbed and polished counters to remove debris and food.
- Organized food preparation stations and regularly replenished supplies.
- Maintained safe food handling practices to prevent germ spread.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Restocked kitchen supplies by rotating food according to dates and health guidelines.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Completed opening, closing and shift change tasks by following company guidelines.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
Education
High School Diploma -
Jimmy C Draughn High School
Valdese, NC06-2018
Skills
- Venipuncture techniques
- Specimen preparation
- Infection control
- Patient documentation
- Customer service
- Time management
- Patient support
- Paperwork processing
- Data entry
- Sanitation and sterilization
Timeline
Phlebotomist
OneBlood
08.2022 - 03.2025
Cashier
Target
08.2020 - 08.2022
Sandwich Artist
SUBWAY®Restaurants
01.2019 - 08.2020
High School Diploma -
Jimmy C Draughn High School