Haley Crane
Apex
Summary
Project Management leader with over 10 years of experience working with highly complex enterprise customers to achieve successful outcomes by aligning business initiatives with customer goals to increase product adoption, retention, and revenue. Skilled in navigating complex organizational challenges, building strong interdepartmental relationships, and developing high-performing and self-operative teams. Committed to both enhancing customer satisfaction and helping individuals achieve their career goals while maintaining focus on strategic initiatives to drive long-term business success.
Overview
11
11
years of professional experience
Work History
Manager, Project Management
Deep Instinct
06.2025 - Current
- Led PMO team overseeing end-to-end onboarding and product implementation for Fortune 500 clients, enhancing client satisfaction and project delivery.
- Collaborated with executive leadership, including C-suite stakeholders, to align PMO initiatives with company business strategy and drive key projects.
- Developed a high-performing team and customer-centric culture through coaching, mentorship, and targeted growth opportunities to maximize potential for individuals and the broader team.
- Built and launched program framework for a strategic go-to-market initiative with a Fortune 10 company by creating an actionable plan, ensuring alignment across teams, and mitigating conflicts to ensure a successful execution of the critical initiative.
Senior Project Manager - Team Lead
Deep Instinct
05.2022 - 06.2025
- Led cross-functional project teams to deliver complex technical product implementations contributing to over 50% of the company's ARR.
- Directed the evaluation, selection, and implementation of a project management platform, streamlining end-to-end project delivery and improving visibility, governance, and operational effectiveness.
- Executed quarterly team goals and performance metrics to enhance customer engagement and support organizational initiatives.
- Developed unique terms and conditions for professional services engagements tailored to each product line.
Senior Project Manager
Deep Instinct
09.2021 - 05.2022
- Delivered projects successfully through proactive risk mitigation, anticipating customer needs and resolving issues as they arose.
- Collaborated with product team to prioritize customer feature requests, aligning development and delivery of product roadmaps with customer satisfaction goals.
- Developed and implemented standard for project retrospectives and feedback loops, enhancing end-to-end processes across multiple teams.
Project Manager
Varonis
10.2019 - 08.2021
- Managed complex projects for multi-million dollar accounts, delivering project scope on time and ensuring customer satisfaction.
- Designed and implemented a training and documentation portal for the PMO team within 2 months of starting the position.
- Assisted in developing and piloting a new interdepartmental implementation process, enhancing collaboration and streamlining workflows.
Client Success Manager
Relias
07.2019 - 10.2019
- Aligned client's product usage with key performance indicators to enhance overall satisfaction.
- Interpreted usage data and developed tailored action plans for clients to increase product adoption and drive renewal sales.
Implementation Consultant, Tier II
Relias
10.2018 - 07.2019
- Led trainings, facilitated meetings, assisted with onboarding, and contributed to internal process improvement projects to strengthen management skills.
- Created departmental liaison role to improve communication and collaboration between departments.
Implementation Consultant
Relias
04.2017 - 10.2018
- Continuously managed implementation projects for 25 - 50 unique health organizations at a time.
- Developed project plan to mitigate risks and align objectives with customer value, enhancing project outcomes.
Regional Account Executive
Relias
06.2016 - 04.2017
- Managed all aspects of multiple health-care accounts nationwide.
- Executed demonstrations and negotiated competitive sales agreements with C-level executives in the health-care field.
ELearning Sales Specialist
Relias
06.2015 - 06.2016
- Developed relationships and secured recurring deals with health professionals and small health organizations.
- Maintained extensive knowledge of state and national training requirements for health organizations.
Education
Bachelor of Arts - Psychology
University of North Carolina At Chapel Hill
05-2015
Skills
- Stakeholder management
- Risk & Issue management
- Executive reporting
- PMIS Tooling
- Processes and procedures
- Cross-functional leadership
Timeline
Manager, Project Management
Deep Instinct
06.2025 - Current
Senior Project Manager - Team Lead
Deep Instinct
05.2022 - 06.2025
Senior Project Manager
Deep Instinct
09.2021 - 05.2022
Project Manager
Varonis
10.2019 - 08.2021
Client Success Manager
Relias
07.2019 - 10.2019
Implementation Consultant, Tier II
Relias
10.2018 - 07.2019
Implementation Consultant
Relias
04.2017 - 10.2018
Regional Account Executive
Relias
06.2016 - 04.2017
ELearning Sales Specialist
Relias
06.2015 - 06.2016
Bachelor of Arts - Psychology
University of North Carolina At Chapel Hill