Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Short Term Disability Claim Specialist
Lincoln Financial
Charlotte
09.2023 - 07.2025
Conducted comprehensive reviews of disability claim documentation to ensure compliance with company policies and regulations.
Managed case files by organizing documents and maintaining accurate records for efficient claims processing.
Collaborated with healthcare providers to gather necessary medical information and clarify details on applicant conditions.
Facilitated effective communication with applicants throughout the claims process, providing updates and addressing concerns.
Evaluated medical evidence to assess claim validity and determine eligibility for disability benefits.
Provided excellent customer service by addressing inquiries promptly and professionally.
Teacher
Gaston County Schools
Belmont
08.2019 - 05.2023
Built and strengthened positive relationships with students, parents and teaching staff.
Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Managed student behavior in classroom by establishing and enforcing rules and procedures.
Differentiated instruction according to student skill level.
Created lesson plans and chose supporting materials to promote positive learning experiences.
Participated in workshops, trainings and conferences to improve educational skills.
Collaborated with colleagues and parents using platforms such as Zoom and Google Meet.
Children's Ministry Director
Unity Baptist Church
Belmont
06.2013 - 12.2021
Recruited, coached and supported program volunteers.
Attended meetings to discuss program direction, finances and other information.
Devised strategies to drive program growth, encouraging children to build and strengthen relationships with Jesus.
Assigned responsibilities and tasks to volunteers and staff members.