Hailey Williams
Huntersville
Summary
Energetic and friendly individual with excellent communication skills and positive attitude. Knowledgeable about product displays and customer interaction, with experience in handling transactions and inventory management. Committed to ensuring pleasant shopping experience and increasing store sales through attentive service and reliable support. Offering exceptional interpersonal skills and quick learning ability, ready to adapt and excel in any environment. Brings strong understanding of customer service principles and ability to manage transactions and ready to use and develop communication and organizational skills in a medical role.
Overview
6
6
years of professional experience
Work History
Retail Worker/server
Kilwins Chocolates & Ice Cream
11.2022 - Current
- I Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- I helped to prepare and sell different food items to customers.
Retail Worker/Shelf Stocker
Dog Supplies Warehouse
04.2021 - 10.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Pet Sitter
Local Neighborhood
05.2019 - 04.2021
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
Education
Currently A Sophmore in College - Biology/Chemistry
University of North Carolina At Wilmington
Wilmington, NC05-2027
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Cash handling accuracy
- Professional appearance
- Payment processing
- Merchandise display
- Problem-solving
- Time management
Timeline
Retail Worker/server
Kilwins Chocolates & Ice Cream
11.2022 - Current
Retail Worker/Shelf Stocker
Dog Supplies Warehouse
04.2021 - 10.2022
Pet Sitter
Local Neighborhood
05.2019 - 04.2021
Currently A Sophmore in College - Biology/Chemistry
University of North Carolina At Wilmington
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