Hailey Strickland
Angier
Summary
Energetic professional with a background in customer service and classroom support. Known for excellent organizational skills and the ability to thrive under pressure, ensuring smooth operations and positive customer interactions.
Overview
4
4
years of professional experience
Work History
Ice Cream Scooper
The Scoop at Willow Oak Farms
Fuquay-Varina, NC
03.2026 - Current
- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Operated ice cream machines and equipment, adhering to safety and cleanliness standards.
- Assisted in training new staff on scooping techniques and product knowledge.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
Assistant Teacher
Angier Baptist Church Daycare
Angier, NC
04.2023 - 08.2025
- Supported classroom management by maintaining a positive and nurturing environment for students.
- Monitored daily activities, ensuring safety protocols were followed during indoor and outdoor playtime.
- Organized educational materials and resources to create an effective learning atmosphere for students.
- Communicated regularly with parents regarding student behavior, progress, and developmental milestones.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Interacted with students using art, toys, and music.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Cared for children ages infant-6
Waitress
Hwy 55 Burgers Shakes & Fries
Benson, NC
10.2022 - 01.2023
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Accurately took and processed orders using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest satisfaction.
- Managed cash handling procedures, ensuring accuracy during transactions.
- Adapted quickly to fast-paced environment, prioritizing tasks effectively under pressure.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
High School Diploma -
West Johnston High School
Benson, NCAssociate of Science - Associates of Science Toward A BSN
Johnston Community College
Smithfield, NC05-2027
Skills
- Quick learner
- Energy and enthusiasm
- Memory retention
- Reliability and punctuality
- Proper sanitation practices
- Creativity and innovation
- Cleaning and organization
- Patience and empathy
- Excellent communication
- Relationship building
- Teamwork
Timeline
Ice Cream Scooper
The Scoop at Willow Oak Farms
03.2026 - Current
Assistant Teacher
Angier Baptist Church Daycare
04.2023 - 08.2025
Waitress
Hwy 55 Burgers Shakes & Fries
10.2022 - 01.2023
High School Diploma -
West Johnston High School
Associate of Science - Associates of Science Toward A BSN
Johnston Community College