HAILEY PEREZ
Morehead City
Summary
Dynamic customer service professional recognized for enhancing customer satisfaction and cultivating a welcoming environment. Demonstrates reliability, adaptability, and a strong commitment to teamwork, ensuring seamless collaboration in fast-paced settings. Exceptional communication skills facilitate effective engagement with diverse customer needs, fostering positive relationships and loyalty. Proven track record of delivering outstanding service while maintaining a focus on continuous improvement and client satisfaction.
Overview
4
4
years of professional experience
Work History
Private Nanny
A New England Nanny
04.2025 - Current
- Developed strong relationships with parents, maintaining open communication about child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to child.
- Prepared healthy, age-appropriate snacks and meals.
Patient Care Assistant
Albany Medical Center Hospital
10.2024 - 04.2025
- Enhanced patient comfort by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
- Monitored vital signs regularly, assisting in early identification of potential health issues.
Patient Care Assistant
Saratoga Hospital
03.2024 - 10.2024
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
Server
Buffalo Wild Wings
01.2022 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Camp Counselor
Town of Morehead City
06.2021 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
High School Diploma -
Croatan High School
06-2021
Skills
- Relationship building
- Infant care experience
- Schedule management
- Toddler care experience
- Guest engagement
- Cash handling
- Exceptional customer service
- Strong work ethic
- Professional appearance
- Hospitality service expertise
Timeline
Private Nanny
A New England Nanny
04.2025 - Current
Patient Care Assistant
Albany Medical Center Hospital
10.2024 - 04.2025
Patient Care Assistant
Saratoga Hospital
03.2024 - 10.2024
Server
Buffalo Wild Wings
01.2022 - 01.2024
Camp Counselor
Town of Morehead City
06.2021 - 08.2022
High School Diploma -
Croatan High School
Similar Profiles
NICOLE GLEASONNICOLE GLEASON
Nanny at A New England NannyNanny at A New England Nanny
Nicole SchlossbergNicole Schlossberg
Private Nanny at Private family Nanny | The Nanny SolutionPrivate Nanny at Private family Nanny | The Nanny Solution
Shaza AdamShaza Adam
Speciality Trainee in Renal Medicine at NHS England - Renal Medicine, East of EnglandSpeciality Trainee in Renal Medicine at NHS England - Renal Medicine, East of England
Kathryn NilsenKathryn Nilsen
Culinary Lead at Cavamezze GrillCulinary Lead at Cavamezze Grill
Rayshawn BectonRayshawn Becton
Dollar Tree at Teresa KelleyDollar Tree at Teresa Kelley