Hailey Hart
STATESVILLE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
2021
2021
years of post-secondary education
Work History
Front Desk Receptionist
Max Industrial Parts
Mooresville
12.2024 - 06.2025
- Greeted visitors and clients, ensuring a welcoming atmosphere at the reception area.
- Managed phone systems, directing calls to appropriate departments efficiently.
- Scheduled appointments and maintained calendars for staff and management.
- Handled incoming and outgoing mail, ensuring timely delivery and organization.
- Maintained office supplies inventory, placing orders as necessary for operations.
- Greeted customers warmly and made them feel welcome.
- Input customer data into reservation systems and updated to reflect room changes.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
Walmart warehouse
Walmart
Troutman
04.2021 - 12.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
Front Desk Receptionist
Gold city corral
Dahlonega
06.2019 - 01.2020
- Greeted visitors and clients, ensuring a welcoming atmosphere at the reception area.
- Managed phone systems, directing calls to appropriate departments efficiently.
- Scheduled appointments and maintained calendars for staff and management.
- Updated customer records in the database, ensuring accuracy and confidentiality of information.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with scheduling appointments for clients and visitors.
Manager
Taco Bell
Dawsonville
05.2016 - 06.2019
- Oversaw daily operations and ensured compliance with company standards.
- Managed team schedules and maintained appropriate staffing levels.
- Trained and developed staff to enhance service quality and efficiency.
- Enforced safety protocols to maintain a secure working environment.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
Education
Forsyth Central High School
Cumming, GASkills
- Inventory management
- Warehouse operations
- Safety compliance
- Team leadership
- Staff training
- Customer service
- Time management
- Problem solving
- Effective communication
- Calm under pressure
- Critical thinking
- Computer skills
Timeline
Front Desk Receptionist
Max Industrial Parts
12.2024 - 06.2025
Walmart warehouse
Walmart
04.2021 - 12.2024
Front Desk Receptionist
Gold city corral
06.2019 - 01.2020
Manager
Taco Bell
05.2016 - 06.2019
Forsyth Central High School