Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Harris

Monroe

Summary

Dynamic and results-oriented General Manager with experience at Zaxby’s and Jersey Mike’s, offering a strong foundation in team leadership and operational excellence. Proven ability to develop transferable skills in food safety, supported by ServSafe certification to ensure compliance with industry standards. Recognized for punctuality, adaptability, and a commitment to fostering team development while effectively managing time and resources to enhance productivity. Eager to embrace new challenges and contribute to a thriving work environment through innovative training and efficient task delegation.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Zaxby's Chicken Fingers & Buffalo Wings
09.2024 - 01.2026

-Led team in daily operations, ensuring adherence to quality standards and customer satisfaction.

-Manage inventory to reduce waste.

-Developed and trained new team members, enhancing onboarding experience and operational knowledge.

-Performed routine audits on product to ensure quality.

-Maintained cleanliness and organization in the store.

-Monitored cash policy and deposit records to increase accuracy and avoid any discrepancies.

-Improved customer satisfaction by resolving any complaints.

-Complete inventory counts when needed.

-Assisted in interviewing and hiring processes.

-Enforced company policies and handling disciplinary action as needed.

General Manager

Jersey Mike's Subs
07.2024 - 10.2024

-Oversaw daily operations ensuring company policies and procedures were being enforced.

-Managed inventory levels to reduce waste.

-Fostered a positive work environment to retain and motivate employees.

-Traveled to different locations to help other teams as needed.

-Cultivated strong relationships with customers to build connections.

-Monitored cash and inventory discrepancies

-Ensured cleanliness and food safety in the locations.

General Manager

Zaxby's Chicken Fingers & Buffalo Wings
02.2019 - 07.2024

-Performed routine audits of internal controls in order to maintain accuracy of financial records.

-Identified areas of improvement in current business practices and collaborated with upper management to develop action plans for implementation.

-Created a positive work environment by training and developing team members and assistant managers

-Managed schedules

-Inventory control, counting, and review.

-Ensuring productivity meats goal by making sure the store is not over nor under staffed.

-Managing cash and bank deposits.

Education

High School Diploma -

Clover High School
Clover, SC
01-2021

Skills

  • Customer Retention
  • Customer Relationship Management
  • Loss Prevention
  • Multi-Unit Management
  • Maintaining staff
  • Hiring and termination of team members
  • Scheduling
  • Training
  • Food safety

Timeline

Assistant Manager

Zaxby's Chicken Fingers & Buffalo Wings
09.2024 - 01.2026

General Manager

Jersey Mike's Subs
07.2024 - 10.2024

General Manager

Zaxby's Chicken Fingers & Buffalo Wings
02.2019 - 07.2024

High School Diploma -

Clover High School
Hailey Harris