Gustave Muhlbauer
Winston-Salem
Summary
Dynamic Sales Consultant with a proven track record at Southeastern Honda, excelling in client relationship management and consultative sales techniques. Recognized for enhancing customer satisfaction through tailored product recommendations and effective follow-up strategies. Skilled in CRM implementation, driving engagement and loyalty while consistently exceeding sales targets.
Overview
37
37
years of professional experience
Work History
Sales Consultant
Southeastern Honda
08.2015 - Current
- Developed and maintained relationships with clients to enhance customer satisfaction and loyalty.
- Conducted product demonstrations to educate customers on features and benefits of vehicles.
- Assisted in identifying client needs and recommending appropriate vehicle solutions.
- Collaborated with team members to strategize sales approaches and optimize performance.
Sales Consultant
Vatland Honda
11.2013 - 08.2015
- Trained new sales associates on product knowledge and effective sales techniques.
- Analyzed market trends to identify opportunities for product positioning and competitive advantage.
- Implemented follow-up procedures to ensure ongoing customer engagement post-purchase.
- Led weekly sales meetings to review progress, share insights, and adjust strategies accordingly.
Sales Consultant
Southeastern Honda
08.2006 - 11.2013
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Manager
Appliance Direct
08.2004 - 08.2006
- Led sales team to exceed monthly targets through effective training and motivation.
- Developed strategic marketing initiatives to enhance product visibility and customer engagement.
- Analyzed sales data to identify trends, improve forecasting, and optimize inventory levels.
- Implemented CRM systems to streamline communication between sales and customer service teams.
Assistant Deli Manager
Publix
06.1999 - 08.2004
- Supervised daily operations, ensuring compliance with food safety regulations and quality standards.
- Trained and mentored staff on deli procedures, enhancing team performance and service delivery.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Assisted in developing promotional displays, driving customer engagement and increasing sales.
Chef
Waterway Cafe
03.1995 - 08.1998
- Developed and executed diverse menus tailored to seasonal ingredients and customer preferences.
- Trained and mentored junior kitchen staff on culinary techniques and food safety standards.
- Implemented cost control measures, optimizing ingredient usage while maintaining quality standards.
- Streamlined kitchen operations, enhancing workflow efficiency and reducing food preparation time.
Chef
John's Island Country Club
11.1994 - 04.1995
- Collaborated with suppliers to source high-quality ingredients, ensuring freshness and sustainability.
- Maintained compliance with health regulations, conducting regular inspections of food preparation areas.
- Innovated new recipes, incorporating global cuisines to enhance dining experience and customer satisfaction.
PT Stocker
Publix
12.1988 - 08.1994
- Organized and stocked shelves to ensure product availability and presentation.
- Monitored inventory levels to assist in maintaining optimal stock quantities.
- Collaborated with team members to streamline restocking processes for improved efficiency.
- Trained new staff on stocking procedures and safety protocols, enhancing team performance.
Education
High School Diploma -
Palm Bay High School
Palm Bay , FLAssociate of Arts -
Florida Culinary Institute
West Palm Beach, FLSkills
- Client relationship management
- Consultative sales techniques
- Product demonstrations
- Market trend analysis
- Customer engagement
- CRM implementation
- Inventory management
- Sales forecasting
- Customer satisfaction enhancement
- Data-driven decision making
- CRM proficiency
- Objection handling
- Persuasive communication
- Closing techniques
Timeline
Sales Consultant
Southeastern Honda
08.2015 - Current
Sales Consultant
Vatland Honda
11.2013 - 08.2015
Sales Consultant
Southeastern Honda
08.2006 - 11.2013
Sales Manager
Appliance Direct
08.2004 - 08.2006
Assistant Deli Manager
Publix
06.1999 - 08.2004
Chef
Waterway Cafe
03.1995 - 08.1998
Chef
John's Island Country Club
11.1994 - 04.1995
PT Stocker
Publix
12.1988 - 08.1994
High School Diploma -
Palm Bay High School
Associate of Arts -
Florida Culinary Institute